Is it possible to leave zero stars? Read further for why we gave Boot Factory Outlet the boot… While traveling to the keys we stopped in on Monday, November 9th as my husband needed some new work boots and I can always use a new pair or two myself. ;) Upon entering the store, we were greeted by a friendly clerk behind the counter. She asked what we were looking for and directed us accordingly. Soon after looking at a few aisles in his size another associate comes over to assist and leads us to another area. This is where the experience quickly took a wrong turn. She showed us a boot that wasn’t his size and asked, «What do you think?». He responded, «That’s not my size. I like boots that fit.» Her response was, «But do you like it?» I knew right away it was a no go, so I politely replied that the color wouldn’t work. Her response was,“No one asked you, you aren’t the one wearing it.” And then she laughed. Neither my husband or myself found any humor in it as we were not on that friendly of a level yet and it was very hatefully stated. She then asked my husband directly if he liked it and he gave the same disapproval with the color and toe composition. Needless to say we left immediately and will not be visiting any of their stores… Ever.
Olivia J.
Évaluation du lieu : 5 Lexington, KY
Excellent selection. CC was a huge help! They even had socks, which was a big help for trying on boots.