The Plumbing Guys

Fantastic customer service! Luis is amazing! I called because of a problem I was having installing gas logs in my fireplace. I was so impressed I will now use them for my plumbing needs!

Needed new faucet installed, tech came right on time and did his thing … Cost/​price very reasonable, would definately use them again

In the past two days, my toilet has been rather unenthusiastic, sloooooowly emptying its contents, requiring a bit of a good plunging to completely flush the bowl. This morning, the water level in the bowl continued to rise… and rise… and rise. This was beyond plunging.
Started perusing Home Depot’s website for snakes… told my cousin what I was doing, and I hear her telling her husband, «Cindy Jane thinks she’s going to Home Depot and snake it herself!» I hear her hubby retort, «She’s just gonna hurt herself!» OK fine. Guess it’s time for… THE PLUMBING GUYS!
Called the line at 9am, and a little after 1pm, Jesse showed up at my front door. Jesse and his snake muhaha. Jess snaked the toilet. And tried flushing. His snake didn’t work. :-P
Jesse then advised me then that he’d have to remove the toilet. Jesse removed the toilet, and found… my barely used 8oz tube of Korres fig body butter. Damn it. I really liked that body butter. And if you’re wondering, no, it’s not in usable condition. I would’ve used it if were still capped. Seriously. But if it was a toothbrush, no, I wouldn’t have re-​used it. I could go on and on with this «what if it were… would you still…», but I digress.
So, after Jesse retrieved my unusable body butter, he replaced the toilet, resealed it, cleaned up his mess (with his own supply of rags!) and bagged up his trash. And now I’m happily flushing without hesitation!
It could’ve worse, I suppose. Jesse related stories how he’s found questionable under garments clogging up the drain. And people, these things get photographed as documentation. So think twice about what you’re flushing down the toilet! Intentionally flushing down something that didn’t come out of an orifice, that is.
Anyhoo, please call these guys… THE PLUMBING GUYS! They may be based out of Lake Elsinore, but they go EVERYWHERE. Jesse had just come from Inglewood, then was headed to Carlsbad after he finished up here in Santa Ana.
Bonus: I got a really cool pen/​stylus!

Great company and outstanding customer service. Luis was awesome when fixing a few plumbing discrepancies around the house. Would definitely use these guys again if needed.

The Plumbing Guys came through for me when I was selling a home in Lake Elsinore and FHA had some required repairs. I called and spoke with James he was professional and was able to get someone out to us within 24 hours and fixed the issues in the home, so my buyers could get their loan. We closed on time thanks to the quick response of this company, I would highly recommend The Plumbing Guys.

Would’ve likely gave 5 stars, but they never returned to finish the job. My fault for paying them.
Had an issue on a Saturday. They showed up close to the time I was given. They did not have the parts needed and could not get my water to the house back on. Came back Sunday morning to correct the issues but created another.
Work that was done was good and both techs were professional.
Was told they would return in a couple days to fix what they created.
Gave a discount due to the problem not being resolved the first day.
HAVE NOT HEARD BACK FROM THEM.
As I mentioned, my fault for paying them in full.
Update:
After review was posted I contacted. Issue has been resolved.

Just had my fireplace gas logs installed. Even needed another part, he went to store and took care of it for me. The plumbing guys were the only plumbing company out of four nearby that I called who actually install gas logs. I’m not really sure why the others do not???

James was courteous, on time and had my gas log installed on the date and time promised! It was actually less than 24 hours from the time I called him until the task was complete and he was walking out the door! Pretty impressive, I would recommend and will ask for James if I need anything in the future!