Horrible customer service. My family was at the hospital visiting my newborn son and placed an order at 8:45pm(they close at 9pm). They took our order and my sister in law was on her way to pick the order up when she received a call back from the manager and said he is locking the door at 9 pm! He was very rude. The place was not far from the hospital and she would have only been a few minutes past 9pm. This was the first time ordering from this store and I assure you I will never step foot in this store. Don’t waste your time coming here!
Tony A.
Évaluation du lieu : 5 Lake Bluff, IL
I always order delivery and without exaggeration, they really are freaky fast. Their online ordering is very intuitive and you can customize your sandwich in every way possible. My food has been made perfect every time and fills me up so much I can barely finish it all at times. Definitely a winner.
Rebeca G.
Évaluation du lieu : 1 Waukegan, IL
manager is rude, wrong sandwich he argued back. worst cs ever. i will never go back their again
F S.
Évaluation du lieu : 1 Gurnee, IL
Wrong sandwich, every time ! A good example of a sandwich shop that they don’t know what they’re doing.
Nancy P.
Évaluation du lieu : 2 Lake Forest, IL
I ordered two large party platters of their regular sub sandwiches. The bread was fresh and wonderful and there was lots of fresh lettuce and tomatoes. The problem was that there was almost no meat! I called after the party and asked how much meat they put on the full sub which they cut in thirds for the party platter. The total meat on the whole sub is 2.5 ounces as «determined by corporate». I f you want to pay a lot of money for bread and lettuce, this is your place.
Stella W.
Évaluation du lieu : 1 Lake Forest, IL
Since they have no eating options for kids, I went through the McDonald’s drive-thru next door to get something for my five year old to eat. I also got a Caffeine free Diet Coke for myself because I cannot have caffeine. We then went with our happy meal and soda to Jimmy John’s for lunch. After ordering and paying for our lunch at Jimmy John’s, we were told that we could not eat in the store. I couldn’t believe what I was hearing. The cashier, Juan, told me that we could not eat in the store because we had brought food in from another place. So they packed our sandwiches and chips to go. The cashier told me it was a corporate policy that he could not overlook because of the security cameras. So essentially, we were kicked out. So if you have kids or can’t drink caffeine, don’t go to Jimmy John’s cause they don’t cater to kids or people who want a caffeine– free diet drink.
Stacy O.
Évaluation du lieu : 4 Gurnee, IL
Food is good. I’ve had particular success with catering orders and large group orders for a group of 50 hungry college students a few times a year. I did have a dine-in experience that was terrible — the assistant manager and staff complained about other customers while I was still sitting there, which made me uncomfortable(and made me wonder what they would say about me when I left). I complained to corporate at the time and I hope it was resolved, but haven’t had a reason to dine-in since.
Jennifer H.
Évaluation du lieu : 4 Lake Forest, IL
Jimmy John’s is the bomb. But there are just some places that are so much better than others. This location will become home base for you after trying it. I thought all Jimmy John’s were the same. I was spoiled. I’ve gone to other locations and have gotten home with the wrong order — but never from this franchise. You can often find the franchise owner there working with his sleeves rolled up. He’s serious about sandwiches and your experience. I also love the catering from this place. I’ve been whacked with pizza at too many parties. Time to switch it up and go for a healthier alternative. We’ve ordered from here several times now. The ordering is easy(and online if you want). They deliver ONTIME. Freshly made. Everyone was happy(kids + adults — no easy feat). And if you’re there just for a sub. Be sure to order the pickle. You’ll hear the whole team call out«pickle!» Why not five stars? Not sure I can give any sub shop five stars — no matter how yummy.
Emily R.
Évaluation du lieu : 5 Northbrook, IL
There was a point when I was getting a Jimmy John’s sandwich every other day. I love the variety and how very DELICIOUS these sandwiches are. I also love the various signs and decorations on the walls.
Brian H.
Évaluation du lieu : 5 Chicago, IL
Been here a few times, near my childhood home, great service, fast and most importantly a good Sammie, I even turned my dad onto JJ’s
Jacob J.
Évaluation du lieu : 5 Chicago, IL
Been here a few times now and they’ve never disappointed. There’s this manager that often works the helm and to me resembles the King of Mississippi. That’s a True blood reference, BTW. The king is on the job. One instance, we were at the head of the line and they were in the process of training a new employee. She had a designated trainer with her as she took orders and rang up receipts. By the time we were finished with the exchange of the order process and payment, the King would’ve already made the sub and passed it along the chain to be wrapped. Not a minute has passed and we’re seated with our subs. That’s fucking awesome convenience.