LA Fitness

Absolutely the worst LA Fitness I’ve ever been to not only is a filthy in the locker rooms the showers and everything and to top it off I was planning use their steam room and they took it out I got tired of fixing it because they couldn’t control people destroying it multi-​million dollar company can’t keep a steam room working the front desk is the only thing that keeps me going back there as far as the equipment don’t waste your time on this gym I wouldn’t pay a dime to go here if I didn’t already have a membership waste of money

Even though the equipments are old, I really like coming to this gym. It isn’t pack so I can get a great work out and there is always parking space available. Garett, the general manager is always very nice and professional.

I was very impressed by the high-​quality customer service and kindness of Manager Garett McClure. I came into the gym with my husband, who is a member but purchased his membership at another LA Fitness location closer to his work. He wanted to activate his 2-​week guest pass for me. At the front desk, we were informed that typically you have to use the guest pass at the location where the original membership was purchased. The person working quickly called her manager to clarify. After talking to Garett for a few minutes (and assuring him I was okay to head to a coffee shop nearby to wait for my husband), he was able to transfer my guest pass to that location and get me set-​up to work out that night. He was patient, efficient and really just wanted to make sure we both had the best experience possible. I appreciate his time and effort, and how professionally he handled the situation. Thanks, Garett! We’ll be back!

News Feed
13 mins · Lake Forest, CA ·
la fitness advertising they have over 800 clubs nation wide. They should have tons of money to have nice clubs and stable mangers. They should make there training not discriminating to the general public. This was my second time resigning with la fitness sold 2 times by young studs in front of a local store. They sold me saying they was going to have remodeling and invest 2.5 mil. to new equipment and upgrades. Said to be done by jan 2016. Now they say its going to happen in march 2016. I dont believe them anymore. They are charging to much money for dirty very outdated equipment. Who cleans ?. I do with my gloves. I dont work there. I come to work out. I also met the new general manager said to be GARETT. Wow what a unprofessional ignorant representative. Me, my child and my service dog came to gym on New yrs eve. Being that personal medical issues would be improved from my work out. GARETT QUOTE NEW GENERAL MANAGER OF LA FITNESS. GARETT was a cold heart unprofessional telling all 3 of us to leave the gym cause I cant leave my child unattended. I explained to him what a hardship it was to bring us all to the gym especially new yrs eve. He said sorry we can no longer have kids in the front waiting for you to finish your workout. Kids club wasn’t open. I later called this sunday and spoke to another manger. He said that there were complaints about my child sitting unattended in the front of the front desk and that I bring my dog to the gym without a service dog uniform. Hmmm my child was on a chair with a cell phone too with safety instructions to get in contact with me. I also check on him frequently. I also contacted the local non emergency sheriff dept. They said I am with in my lawful rights. That I am not breaking any laws. They charged me money with all this. lol I will contact more authorities on this stressful holiday. American disabilities act rights regarding service dogs, civil rights are being violated by the employee’s. I haven’t been able to work out cause there kids club hours don’t fit my hours how does a huge company get away with all this. No education about service dog civil rights laws and child laws. Plus the health dept. should clean up this city starting at this nasty public gym I plan on finding a better gym soon. I refuse to waist my money and my sexy ass representing this as a horrible gym. I rather go to a 10.00 a month gym. Also the kids club is so filthy my sons feet are black dirt after he would play in there on there unsanitary flooring geese. You can catch pin worms parasites from these kids. I hear from schools dirty day cares like at this scummy gym. These haters complain about my situation. But these hater pay to work out in this filth. Im the only one ever cleaning at the gym when I go. I dont want to catch something trying to maintain good health.

DO NOT WASTE YOUR TIME.
GO SOMEWHERE ELSE.
The manager Garrett is a joke and so is his staff.
I came in with my brother who is 14. He printed a guest pass and we brought it in to be activated.
The girl at the desk asked him for a drivers license. That’s when I informed her that he was 14. So she asked the employee behind her. He said a school ID would work. My brother showed his school ID. Then, they asked us to wait for a manager to activate the pass. I told them we were on a time constraint but she said it wouldn’t take long.
We waited and waited… When the manager finally came he tried to sell quickly and hard. «Are you interested in a gym membership?» Dude, he’s 14. Plus, let us work out and see how we even like your gym.
Then after his spiel, I asked him if I could just work out and come back after to talk about it. He said,“yes, sure!” Then all of a sudden, he asked my brother’s age and stated that his legal guardian needed to be there for him to use the facilities.
WHAAAAAT?!
#1: I have brought my brother to other LA FITNESS gyms and they never asked for a legal guardian.
#2: Why didn’t the first girl or even the SECOND employee mention this? We told them BOTH he was only 14.
I left fuming. What a waste of my time! You could have just told me in the beginning then I wouldn’t have wasted THIRTY minutes of my time just waiting and being bullshitted.
Train your employees better.
PS: I’ve been to this gym before and the equipment is outdated and rusty. So beware of that also!

I love this gym don’t get me wrong, it’s always clean and I get an amazing wrk out! But there is lack of consistency in the front desk. Yesterday a nice gentleman greeted me with a smile and you know the «have a great work out» today I didn’t even get looked at and to be honest the young lady even looked mad to be working. I don’t want to come to my zen place and see biter faces, I see that at work –_–

The gym itself is fine. When i had to go to the urinal i had to go through a gay obstacle course, or amusement park. The bathing facility is complete with mirrors, steam rooms, sword fight area sinks, shower and lockers. Then at the very end at last the freaking in urinal. I drained the vein and unfortunately had to go back through the obstacle course to get out of there. I just needed to take a leak my god

We’re pretty disappointed with the service of LA Fitness in general.
In our first time in, they said that we would have a completely free fitness evaluation class, we thought why not take advantage of it, little did we know that we were in for an almost 2 hour long «class» with a person desperately trying to sell us on their personal trainer program, it’s very expensive but he was being so persistent we ended up caving in.
Here’s the catch though, personal trainer classes here are only 20 minute long with a personal trainer sitting beside you and counting your reps, that’s about it. That’s what you can personal training? Also, for those 20 minute you get access to a small area with some better equipment that should be available to everyone else in the first place.
After a month, we told them we weren’t happy with the service so we wanted to cancel, guess what? You can’t, if you wan’t to cancel you need to pay 50% of the total remaining cost of the classes you have left for the remaining year, which amounts to a lot of money, so once you sign that contract they know they have you for a year and loose interest.
I’ve witnessed to some of the most unethical business practices I’ve ever seen. Also, if you want to cancel your monthly membership, you can’t do it on the weekend or after 5pm since they say the manager is not in, so you have to send them a physical letter with a cancellation notice, so basically they make it extra hard for you to even cancel your membership.
Unbelievable, I’m done with this place. The only decent thing I’d mention about it, is that it’s almost never packed.

Poor gym and unethical business practices. This gym charged me to continue my membership 2 months beyond after I cancelled. I tried to dispute but was treated rudely. I took it up with my credit card company.
I’ve been a member of several gyms, powerhouse, golds, ballys, 24hr; this gym is the worst. The carpet is decrepit, several machines need repair. The only nice thing is it isn’t crowded.
Don’t join this gym!

Great staff. Friendly and professional.
Needs remodeling, very badly. Equipment is old and dated. The lockers that function are located in a carpeted locker room. That carpet hasn’t been changed in 15 years.
It’s one of the last remaining gyms with a steam room. It gets points for that, however, the steam room is inoperable 20% of the time.

Good gym. Lots of equipment and not too many people besides during prime time hours (5pm-​7pm ish) on the weekdays, but it’s still manageable to get your workout in during these busier hours. Staff is friendly too. All around good gym where you can get a great workout in a clean, peaceful, and friendly environment.

I like this gym. Smaller then others, but still a great place to workout. The exercise room is always clean and spin bikes are in good condition. Staff is friendly at the front desk. Always greeting customers and saying goodbye when they leave. Mellow vibe and good energy.

This LA Fitness is one of the older ones around. There are a lot more newer and nicer LA Fitness’ in the area. With that said, they keep the place pretty clean and the crowd is not overwhelming. Other than the peak hours (5−7pm M-​Th), you can work out without waiting.

It’s a 3.75 rounded up to 4 stars here.
Great amount of workout equipment. Plenty of machines here too.
Design is good.
Here’s what I love — the steam room.
The other locations have saunas, and I dig those too, but the steam room changes it up. I love the feeling after a hard workout to give it 10 – 15 minutes in the steam room.
Cons are, not as many bikes as I like, and not as many TVs.

What can be done about the old guy that does his laundry with dish-​soap in the shower.
Or the gay guy that beats off and sashays around the locker room like a little girl.
Deep cleaning broken equipment water areas tile greasy showers are filthy

This is one of the older LA Fitnesses I think… I’m not 100% sure but all of the equipment is very old.
The steam room in the ladies bathroom is constantly broken.
The good news is that this gym isn’t super packed and there’s always ample parking. I like to go get an early morning workout then splurge on a breakfast burrito at Michael’s coffeehouse next door.
The staff is ok, on my first visit, they ran out of the little keychain tags so now I’m stuck with a kids klub one. Oh well. I think I’d be pretty pissed if I paid for this gym but luckily my job pays for it.

This place is falling apart…
Broken lockers, busted showers, hooks coming off the wall…
With a drought going its outrageous just allowing water to gush freely.
Nobody cares…

Awesome gym, Had Joe show me around and i was sold, The facility is nice, pool dry/​wet saunas, pools, spa nice work out equipment BUT the gym/​Steam room could use a little more maintenance. Joe is a cool guy and will even write you a meal plan.
Im having a few Friends sign up this week, Will update after a few weeks of going consistently

This is the first LA Fitness that I ever went to; I went here before the Alicia one opened up a few years back.
I was in the area today, and popped in here. Honestly — not much has changed.
There are some plusses and minuses. depending how you look at them:
+ The equipment is older (weights and treadmills; the treadmills don’t have the interval function, which I like to use)
+ Not very crowded
+ Limited classes, but the ones that they have might work in your schedule
+ 3 lane (I think) pool
+ Sauna
This gym has more TYPES of equipment, I think, than other locations but one of each type (if that makes sense). Good variety of arm and leg machines.
For the free weights, they have them in 5 lb increments (unlike Crown Valley, when they go 5, 7.5, 12.5, 15, etc.)
For the TVs, you still need to use a radio to tune in to listen.

The people who are giving this gym a 1-​star rating have never truly experienced how shitty a gym can really get.
I don’t go to the gym for excellent customer service nor do I go to waste my time on treadmills and to work out my glamour muscles with 5 lb. weights.
I don’t go to gab with anyone; the gym is not a social playground.
I don’t expect Equinox service because I’m not paying Equinox prices (and let’s be honest… out of all the people who pay out the ass to get coddled at high-​end «gyms» like Equinox, how many of them are actually serious about working out?).
This gym is awesome, and here is why:
1. It’s almost always empty. At its busiest, it’s about half full but still with plenty of space for me to get my workout in.
2. Because it’s empty, no one bothers me. Where others cry «bad customer service,» I say, «Thanks for leaving me alone so I can get my shit done!»
3. It’s located in a really white neighborhood (hello, Lake Forest). This is good news for females, since the clientele in more affluent areas mostly keep to themselves and are, for the most part, pretty respectful of personal space. I’ve been to ghetto gyms where assholes were aplenty and douchebags gawked freely – creeper-​style. For anyone who thinks this gym is bad, try visiting the LA Fitness at The Outlets and then come tell me how much you think this place sucks.
4. It comes with paper towels, multiple sanitizer stations, and foamy soap solution for wiping down equipment. Again, I’ve been to gyms that don’t provide any of those amenities. This is one of those small things that makes a huge difference in one’s perception of how clean a business is or isn’t.
Is it an elite gym for world-​class athletes? Nope, not even close. But for a big chain gym like LA Fitness, whose locations can differ drastically in quality, I must say that this specific location has to be one of my top favorites. It’s spacious, it’s clean, and I can easily get my lift on without being bothered.