Paws Pet Resorts

I have brought my Husky-​mix to Paws in Lake Forest multiple times for day care and she is always so happy to play with the other dogs there. I watch on the web-​cams and she get great play time. The staff is friendly and helpful, and if I ask, they will clean her paws before they give her back to me. I have also had my dog bathed and nails trimmed, and both times I was pleased. The convenience of drop off cannot be overrated — you walk in, they say hi to you and your dog, and take the leash. It takes 30 seconds at most. I would recommend it.

Like most dog owners, I’m obsessed with my fur children, so of course they have to get the best. I’m so happy I found Paws! I went on a 9 day vacation and felt completely confident that Paws would take care of them. The staff was kind, attentive, and sensitive to my dogs specific personalities. Upon picking up the dogs they were highly organized and had everything dialed. Thanks Paws :)

When I first went to Paws to check the place out, I was given a tour of the entire facility which I greatly appreciated. It was great to see and get an understanding of what they were doing and how they were doing it. I’ve been bringing in my puppy at least once a week for about a month now and she loves it. They recognize her when I bring her in and she’s always excited to stay and play with everyone. And man is she tired and happy when she comes home, which is great for us at home :) She sleeps like a rock!
I have yet to try the overnight boarding, which we will be doing at some point, but I love that I can rely on Paws for taking care of her. The webcams are awesome too :)

I have had two of my pups go here and both experiences have been wonderful. The daycare is fun and love the doggie cam. My other dog who has now passed stayed over nite for 5 days when I went out of town and then gave him extra love and attention. I appreciate the staff.

My Nick just loved the staff and his stays at Paws. Paws staff is so attentive and caring even as my furbaby was enduring chemo treatments. Thank you Paws for caring for my Nick as your own pup!

Paws is truly the best kennel, anywhere. The staff are very caring, and take care of those who need medications, or any other special assistance. Our boys have gone there for 6+ weeks at a time, when we had two different floods within our home. They always go to Paws when we leave town … and, they LOVE it! We never have to drag them in, as when they hear, «Do you want to go to the spa?» they RUN to the door, then drag US to the car, and in the door when we arrive. Always clean, we have never had a problem, even for our one boy who has had horrible allergy issues, for many years. Also, 24 hour per day care is SO MUCH BETTER than other locations, including vet offices, where they are locked in crates, and left at 5pm until the next day.

So i took my Mini Aussie Cattle dog here the other day and i felt like it was a good experience.
Good friendly customer service.
A place where your pup can socialize.
Clean.
My Experience:
When i walked in there was two guys working the front desk that greeting my pup Emily and me. Emily is very weary around new people so she sticking to my side. One of the guys is a trainer there so he asked if he can hold Emily’s leash to make her feel more comfortable. After a while (and a few treats later) she was adjusting. They took her into the small dog side and her sectioned off so she can get get used to all the smells of the other dogs before they take her in all the way. They have live web cams where you can see what your dog is up to, which is so awesome. At home i was watching her in the room with all the other dogs. She was following the trainer around which was super funny. I only left her for about three hours just to get used to it but i will definitely to taking her back! She needs more friends. Next time im going to sign her up for training.

Big facility, friendly dog-​loving staff & fair prices. We love Paws!
After one of our dogs passed away, our other dog started to experience a lot of separation anxiety when we’d leave the house. At 8-​years old, he had never been to doggy daycare before. We were a little nervous in the beginning, but the staff at Paws have really worked to help him acclimate. Now our dog loves it! He comes home exhausted, and sleeps so good after, it’s awesome.
We’ve done doggy daycare, leash-​training, boarding & grooming at Paws. All five stars!

It’s been a while since I found a place I am 100% comfortable bringing my buddy Chip. Clean and friendly, I can tell Chip gets excited when I drop him off for his own little vacations. Won’t use anywhere else in the area. There’s no point.
Plus kudos to them for getting me out of a minor jam recently.
Highly recommended!

I boarded my 7 month old puppy here while we went on vacation, it was a total of 9 days. I saw on their website that they have a train & board option and I immediately loved the idea since I was having a hard time stopping my very large puppy jump and nip my 3 small kids. While we were gone they transformed my unruly puppy in to a gentle giant. I can’t thank them enough, I will definitely have my dog board here again and again — you guys are wonderful!

This place is absolutely amazing … This is my dogs second home. Everyday we walk in here Hunter is welcomed with open arms and true excitement by the manager Christian. Every Time Hunter boards here I know that he will be taken care and treated as if he is family. I would highly recommend Paws to anyone I know.

Saw some bad reviews here and just wanted to say that our puppy, now 1 year old, still loves it at Paws. She’s been boarded a couple of times without any incident and the staff have been supppper helpful and accommodating with our schedule.
Someone mentioned that they never got their food containers back. We’ve left stuff or accidentally not been given all our stuff back as well. However, even when I’ve forgotten about my dogs things, they always have it out to return to me at the next visit.
I can’t say enough good things about this place and highly recommend it!

I’ve got mixed feelings @ Paws Pet Resorts…
‘Just say I had a few concerns.
‘Brought HAPA Boy in for «Play Group» and that seemed to go «okay.»
A few days later brought him in for a «Sleepover» & that seemed «okay» as well…
However, the both times I picked HAPA up, he was very thirsty & pissed like a racehorse… (Shrugs) ‘Odd.
HAPA came home with the usual bumps, cuts & scrapes one can expect from playing with The Pack but he also had a good sized slice/​gash on his rear leg, which gave me cause for concern.
After I picked HAPA Boy up from his sleepover, I arrived home and noticed that two food containers that I had brought with him were absent from his things. I’m not talking ghetto tupperware (i.e. — used cool whip tubs), but real containers.
* Emailed Paws Pet Resorts inquiring about HAPA’s food containers, no reply.
* Emailed Paws Pet Resorts a few days later w/​a photo of what the containers looked like, received a reply that they will «look for them» & contact me.
(‘That was over a year and a half ago… ‘Don’t think they found them.)
‘And I haven’t been back since.
I really wanted to like this place, a lot… ‘But unfortunately, it was just okay.
— Aloha!
Food: n/​a
Ambiance: 3
Service: 3–
Value: 3

Dropped off my little pup for boarding first time. Horrible service. The staff didn’t seem to care when I told them about his meal plan and how much food they should be feeding. I left the food bag on their counter and they didn’t even take a look or touched the bag at all. In the daycare playroom, the people in there were pretty rude and mean to the dogs. When the dogs were barking, that guy basically slammed the wall really hard and told the dogs to shut up with a super mean face. One of the dogs peed on the floor but the staff didn’t even clean up after. It was left there for a good 5 minutes and the dogs were sniffing before the staff mopped it off lightly. Not sure if they care about hygiene at all. Definitely not coming back.

We will never take our 4 shih tzus anywhere else for boarding. Whenever we vacation I always feel like my babies are in good hands. The staff there remembers our «Chapman Crew» and have bonded with the pups. I love the Webcam access so I can check in on my «children». I love that they have become very social with other dogs. Paws has even solved the behavior problems my dogs had with dogs they don’t know. Now instead of barking and growling at every dog they saw (which is so embarrassing) now they just want to make new friends. It really is because they spent time at the resort. I love that my dogs get to be in their own room together and never see the inside of a cage or crate. I really wouldn’t take our pups anywhere else!

This past week was Kayla’s third time staying and playing at Paws Pet Resorts. I am also one of those overprotective dog moms and this place meets my expectations! The first time we came in was a last minute trip out to Florida. I called the day before (on a Sunday) and they happily took her the next day. The staff here are great! They also do an amazing job on her bath — she easily smells good for two weeks after coming here. I also like that the dogs aren’t put in cages, but rather, individual rooms with their own bedding.
The description of their sleepover services had me sold… awakening to «soothing piped in music»!?! Are you kidding me? That’s awesome. Also, their last potty time in 10pm. Another kennel I had used had their last call at 7pm. That’s way too early.
The most important thing is that Kayla seems to genuinely like coming here. She excitedly bounces out of the car to go in and when I pick her up she seems happy to see me but not like she was deprived of love for a few days. As long as I live in the area, Paws Pet Resorts will be my go-​to kennel.

I am admittedly very protective of my dog. He’s like a child to me, so his safety and happiness is very important. I took him to Paws after having a very mediocre experience with another local dog hotel. My dog barks at other dogs on-​leash, but has always been good about playing nicely off-​leash. I was worried that they’d judge him or assume he was unsocialized if they saw him barking when we walked in the door. Instead, they assured me that it was normal and he played in the doggy daycare that day with no problems. It was such a relief and the workers couldn’t have been kinder.
I’ve since boarded my dog here on 2 – 3 separate occasions and I LOVE that I can watch him play on the webcam. It’s really nice to know he’s doing well throughout the day. I also take him to daycare about once a week, so that he can play with other dogs and make some friends. By the second time we visited, the workers all knew my dog by name, which I found very impressive. My dog also comes home happy and very tired. It’s great! I can’t say enough about how happy I am that we found this place, and how nice the people who work here are.

Such a fan of this place, as are my dogs (and let’s face it, they’re the *real* critics!).
I took advantage of their «new members free» coupon about a year ago. I was happy to see that promotion was extended to BOTH of my dogs, not just one, which was awesome. I paid to have them bathed and it was great to see my dogs happy and clean when I picked them up. I didn’t have a need for daycare but always kept Paws in the back of my mind.
Well, now we’re moving, and painting is being done, so for the last three days they’ve been back in daycare. This place is still great. By day two they knew my dogs by name. My dogs like all the staff there, and if ever I have a concern all I have to do is pop online and watch my dogs play through the webcam. Let me tell you what, work has been slow and I’m spending quite a bit of time on that webcam and not once have I seen a fight.
I love this place for a few key reasons which I want to pinpoint.
~No breed restrictions. Any dogs are allowed for overnight boarding and daycare play is based on animal temperament and behavior, not breed.
~Great price!
~Dogs come home happy and tired. You can tell they’ve had fun.
~Dog Cam for immediate access to see what your pooch is up to and watch them enjoy themselves!
~Clean-​up is constant and immediate. They use a pet-​friendly all natural and green product which does no harm to humans or animals.
~They know your dogs by name and genuinely love the dogs and their job. There is a passion there for what they do and it shows.

My parents take their puppy here all the time and can’t stop raving about it.
I’ve taken their dog there a couple times and I’m always so surprised at how friendly their staff is and how they recognize the dog right away. I’m sure they see tons of dogs walk through their doors and their ability to recall them even without the proper owner there is incredibly impressive.
Needless to say, this location is a bit tucked away, but totally worth it!

When I was going away for 10 days in July I toured pretty much every pet hotel in South OC. There were three main reasons I chose paws…
1. Staffed over night ²⁴⁄₇
2. dogs get to go on outside walks
3. don’t charge for everything individual
This place is the best they took care of my Prince when I as gone for 10 days. I wrote them a whole letter about his care and they followed it. I also called everyday to check on him
This place is top notch and the employees are really caring. They make some of the other boarding places look scary.
I still bring my boys for play and will use them again for my next vacation.