Restoration Management Company

Please read first.
So i actually had used RMC for another project and they were amazing from the get go and hence while i called them out for a second job. however, this time it was not as great. The one thing that really bothered me was rather then asking me what schedule worked for me, it was almost them telling me when to be home. I did not like that at all. At first the project manager was great and everything was going wonderful until we started moving forward. I am not saying anything negative, however, let just say he was not the nicest to deal with and at time unresponsive vs my last project manager would call me late just to respond to my calls. Finally we everything was cleared i was told that they were going to come to my property between certain hours, instead they showed up 1 hour early and when i called the lady at the office she lied to me and change the the time.

Old faithful erupted in our kitchen, dining room and garage, in a house — our first — we owned for ONE DAY. Between the wailing, sobbing (from me) and sloshing through the flood, we contacted our realtor who recommended we try Restoration Management to clean up the mess.
We were promptly set up with our project manager Charles and met with him the next day. Their teams came in and ripped out our drywall, and set up huge fans and dehumidifiers that ran until the framing was dry (about 3 days). Thankfully no mold had set in.
Their teams were all very curteous and efficient, and refreshingly arrived when they said they would (no «between 8 am — 5 pm» stuff).
The company’s based in the Bay Area, and apparently does work for San Quentin (per their info packet). If Restoration Management Co. is good enough for a 150-​year-​old state prison filled with the nation’s worst criminals, then, by george, it’s good enough for me.