Rite Aid

The pharmacist and workers are always so friendly. It shows a lot for a company when you’re greeted by your first name with smiles from the workers. Even with how busy of a pharmacy it is, they make sure my prescriptions are ready when I need them, my questions are answered, and always smiles.

This is the worst place ever to take a prescription. They must not care if you come back because when you take your first Rx there they treat you like you are bothering them. The woman who took the Rx Sara was so rude. First she asked me when the last time was that I had that prescription filled. I told her it was a new prescription I had just gotten from the doctor. She snapped at me «no when is the last time you got this medication «. I started to tell her and she brushed me off and said she’d just check when she ran my insurance. Like I wasn’t telling her the truth and was a criminal. It was very insulting. Next she informed me that she didn’t even know if they had the medication. I wait while she checks. She comes back and says they have it but it won’t be ready until that night. It was not quite 2:00 in the afternoon. I told her I needed it before then and I thought they filled in twenty minutes. She sharply told me they took that sign down and didn’t do that anymore. I told her I couldn’t wait till that night I wouldn’t be there. She said I could come back in two hours. Then she let me know how inconvenient it was going to be to get my Rx in two hours because there were people ahead of me and she was leaving so there would only be one clerk there. I had to really keep myself in check not to be as rude back to her. When I went back at four it was ready and even though I had to wait in line for ten minutes at least the lady at the counter wasn’t rude. And what was very interesting was that Sara the rude clerk who said she was going home was still there. I learned my lesson. I’m sticking to CVS where the treat you politely and appreciate your business. Nobody deserves to be treated with disrespect because a store clerk wants to be rude. I just wonder how much business this woman’s personality looses for Rite aid. I won’t go back. Doing business with pleasant people is much more enjoyable!

No ice cream booth! Sucks!