Tires Plus

Ok, I need to provide an update based on what I’ve been told by other shops. I’ve now gotten 3 other opinions, from 2 places in Longwood /​Altamonte Spring, and 1 other in Lake Mary. All of them have assured me, that there is NOTHING at all wrong with our struts, and that we don’t need the $ 1800 worth of additional repairs we were quoted. I have been told that 2 of the other things they recommended, are services that we do need SOMETIME, not right away. BUT, these shops have all quoted me between $ 250 and $ 300 for parts and repairs.
Of those 3 shops, 2 of them informed me that Tires Plus has sales goals, and that they have been caught tell people they need services that they don’t, just to help meet those goals. I don’t have any insider info myself to confirm this, other than what Im told, and the fact that somehow, Tired Plus is the only company in the area who believes my car needs $ 1800 worth of repairs.
The choice is yours if you wish to push your luck with this company, but I wouldn’t.

I went to have my Honda Pilot looked at for vibrations while driving/​braking and oil change. They told me $ 14.99 for a complete check and they would call me before they started their work. I got a call and hour and a half later after walking home, saying that the vehicle needed over $ 2,000 with of repairs. I told them not to do the work due to finances (considering trading the vehicle in for one with a lower payment and fewer repair expenses). When I went to pick up the vehicle they said I owed $ 71.00 and asked if I would like to add money to donate to the boys and girls club. I was shocked because I didn’t expect them to do the oil change after I declined the work over the phone. They said «we thought you still wanted the oil change». Why would I want to put a $ 71.00 oil change in a vehicle that I may want to trade in tomorrow? I’ve used these guys with other vehicles over several years, and normally no issues other than going way over the time they quote. The manager gave me $ 25 off, but I don’t plan on going back. I know it is my opinion, but when someone needs multiple things done, wouldn’t you clarify which things should done automatically and which things need approval. Make sure to repeat back to the customer what they are doing/​getting and make sure they leave happy or else it is complimentary. They knew I was mad and let me leave, that shows that they don’t care. They join my list of businesses to avoid along with spirit airlines.

Awesome service and fast. My tire blew on I-​4E heading into Lake Mary. Managed to pop my spare on and got it into work but the spare went flat there. Had my auto insurance company set up a tow for my car to be brought there. Contacted Mike the morning of, had never been at the location before but he took all the info and handled my car perfectly. Two new tires and a proper alignment done within two hrs. Being that I was at work I was concerned about the vehicle being ready by my break time but it was done way before.

Terrible service, my car engine performance has gone bad after timing belt change. Never recommend this location for major repairs. Thx.

I love dealing with the guys here.
It’s a painless process with them. I’ve brought every problem under the sun to them and they’ve always fixed my issues at a fair and competitive price. They never push me on BS sales like new windshield wipers and junk like that.
Last year we heard meowing coming from under the hood of my dads Lincoln. After a day of trying to get a baby kitten out to no avail, we brought the car to Tires Plus. The guys spent a good bit of time taking apart the car to get the trapped kitten out. They wouldn’t accept any payment. They’re just genuinely nice guys making an honest living.

Terrible service! Blew my tire on I-​4, song pulled into here. All I needed was my trailer tire swapped out with my spare, they said it would be 1.5hrs until they could get to it. Meanwhile, 4 guys were standing right in front of me BS’ing. It would have taken all of 5 minutes!

Always very accommodating, fast and fair.
We’ve had both cars serviced here for years… ‘Nuf said.

These guys are great, fast service that is reliable. Some of the best customer service that is out there. I am local and will use this location everytime from here on out. I was told by pep boys they would have to cut my torsion bars in order to give me an alignment. I brought my car here and they said that was ridiculous and that they would take care of me.
The price was cheaper than anywhere I had looked as well.

Late on a Saturday, Josh a sales associate was able to fit my emergency car in for repairs. I noticed after he did, he was turning away everybody else. This place stays very busy and closes at 5;00.
The repair guys did an excellent job to get my car fixed and get me on the road. The customer lounge had padded chairs and a TV for comfort.
I’m so thankful they get my job completed.

Zero stars!! Told 1hr 25 min to patch a tire, thats a 10 – 15 min deal. After dropping off the tire, came back in 2 hrs to find out that they had not patched the tire. This place sucks at there job! Lazy ass people ! Never again, it’s a no go for me.

I was here last Friday (Or the one before? I can’t remember now!) to pick up a new tire since one of my existing ones was on its way out. My mother suggested that I check this place out, and it wasn’t difficult for me to go along with that, especially after my less-​than-​satisfactory experience at Tire Kingdom in Longwood earlier this year. (See my review.)
Upon arriving at the shop, the employee I talked with showed me a thorough selection of the tires available for my vehicle. I decided upon an affordable one, and he concurred that I was making a strong choice. The tire was ready within only a few minutes, which was a pleasant surprise since the shop appeared to be quite busy and since I didn’t really have an appointment or anything.
My mother went here the next day (after I was here) to have all of the tires on her car replaced. It sounds like this is our family’s new car-​care place. They’ve done a great job so far and I’m expecting more of the same if/​when we have to return.

They always do great job on my car. I have bought tires for several cars here and they always rotate them for free with an oil change. The prices are fair and they have always got in the same day.