Horrible horrible service. I have used edible arrangements many times and never have I been disappointed until this time. Called and waited on hold for 30 minutes and still no one would pick up. When I finally did get through they said the delivery would be there in 10 – 15 minutes. An hour and a half later still no delivery. And when I call again they were rude and of no help. Nothing was said to make it any better or give any inclination of when the delivery would be there. I will never again give them my business. I understand places get busy, but that is no excuse for poor customer service.