Uptown

Arrived at apartment last night — manager Ashely had left door open as we arrived after office closed. Office hours are 9:00 am to 6:00 pm. We were supposed to pick up keys this morning at 9:00. At 9:30 no one had arrived — we called Ashley — she said she was «training» someone and would be at office in 10 min. 9:40 still no Ashley. Called at 9:45 she said «doing training will be right there» I said really.? You just told us that and you are not here! She finally shows at 10:00am. We go through paperwork and then guy comes in and she says «you need to make some keys».
So she knows we are coming, doesn’t come in on time OR have keys ready!
Terrible service. She didn’t come to work or tell us she would be late. When I pushed on lateness she said boss made her do some training — I said give me his # — she turned really red. Cleary a made up excuse. Very disappointed.