Bella Nails & Spa

I had wonderful service for my shellac on my nails a nice pedicure and my eyebrows waxed. You also get 15 mins in their amazing full body massage chairs when you get a pedicure! It was a little different to fill out a paper detailing what you want before you receive the service but that helped with any language barriers! I liked knowing what I was getting and not having to repeat myself over and over again

Looked nice. I had high hopes for a great pedi mani for my day out with no kids. Not my usual place but a friend wanted to go here she said it was great. But for me it was all horrible. First off they have you fill out a paper with what you want (ladies didn’t even follow this) even after me telling them what I want us oN the paper. I was a little annoyed. The pedi chair I was seated in was broken. They didn’t care they laughed and said yea it sometimes works. I wasn’t happy I should have just gotten up and left but I was there with my friend and older lady so I didn’t want to ruin it for her. The person working on my feet was rude, my polish looked like I did it my self. And my pedi was NOT great at all there was not scribing or massage. When I got home it didn’t even look like I went to a nail place for it. My mani was better still rude but at least they turned out nice. There was no hand massage either. For the price you pay $ 30 plus dollars or more for each service. I expected more even being friendly would have helped. I will not recommend and will not got back. And during the time we were there finishing up all the staff stopped working and started taking pictures of themselves. It was a little strange but from the rest of the service they could care less about their customers. Go to LSnails in the main part of town by the library. Much nicer and better work for same price. And I’m not a picky person.

This nail salon was great at first and then once you start becoming a regular they start rushing you through your nail appointment and doing an awful job. I went in about a month ago and got a fill for my acrylics and when the gal finished I looked down and they were yellow and instead of fixing then she rushed me out saying that they were all finished and that she needed the chair for another customer. I then went back the following day and showed another lady who then said they would fix my nails for no charge. I then went back the following week and got them fixed and then they CHARGED me for them. I then again explained the situation and they said they wouldn’t have fixed them for free. In an outrage I confronted them and they just walked away and didn’t acknowledge me. I will not definitely not be returning and I strongly suggest finding a better nail salon.

This places looks amazing! Inside was so beautiful and the chairs were amazing. I came in for a manicure and pedicure. This was my first time coming here too. I love the hot wax they use. It feels and smells sooo good. But beside that the service was not what I expected. The reason why I gave it 3 stars was because the ladies working there weren’t very nice. They kept jerking my leg during the pedicure instead of asking for me to lift or move my legs. Another thing I didn’t like was at the end when tipping they didn’t seem grateful. I gave a 10 $ tip which was a little bit more than 20% and her facial expression made it seemed as if it wasn’t enough. Overall the service didn’t make me feel like I would want to come back. But everything else like the chairs and wax and the finish outcome of my nails I really liked.

I hate to see the negative reviews! I’ve come here for the last few years maybe every 2 to 3 months when I can. I don’t think I’ve ever been disappointed. Always high quality, good feeling pedicures. Today, I told the lady I wasn’t in a talkative mood, just felt like relaxing. And she said okay no problem. So I was able to enjoy the water, smells, relaxing, hot wax, massages. Great experience. And the final 15 minutes in the massage chair are to die for while your toesies dry.

I have been coming here for awhile with mixed results, but generally okay. Today I left with a burned hand. They do a paraffin wax dip that should be a bonus, but today it was so hot I wanted to cry. Now some time later, my hand is still bright red and stings. Not happy.

So i have had a couple experiences here… the pedicures are good however the girls never talk to you… However the pedicures are good and you get to sit in these awesome massage chair s.
Now their shellac! HOR-​RI-​BLE! After 1 week my shellac was almost gone! I went back in and asked them to fix it after they gave me ATTITUDE! They said they only guarantee for one week. Um ya Shellac lasts longer than a week and obviously if it was all gone by 1 week then it was falling off basically immediately! Finally I convinced them to fix my nails which they rushed through and then before they took off the last chips of shellac that were left they kept talking in their language and yanking my hands up for the girls to see and then they’d look at me and talk more it was VERY RUDE! I ended up going to true touch in Snohomish we’ll see how they do

Brazilian wax was affordable, quick and efficient. They use a different type of wax, which was most likely the reason it didn’t hurt as much. This was my first visit to this spa, I will definitely go back. The best part was that I just walked in without an appointment.

Well I have to say I quit coming here about 3 years ago but thought I’d give it a try because my friend wanted to get her nails done at same time and she knew we could get in. They drilled off my shellac (burning each and every nail) the gal working on me seemed insensitive to the pain she caused until she cut me with her nippers. Then applied a bubbly, lunged surface of shellac (one thin coat). I actually had to tell her I’m not comfortable paying for this. Then another gal fixed it all the while I’m sure I was being bad mouthed in a language other than English. If I could give advice it would be. When you are in the service industry, you are in the «people» business. Treat them nicely, do quality work, and people will come back… I won’t ever at this point.

It makes me sad to see all the negative reviews here, because I came here for the first time today and I am ecstatic! I was in Lake Stevens meeting friends for dinner, and had extra time to kill so I decided to see if I could get a manicure. They weren’t busy so they were able to get me in right away. I loved that there were five (FIVE!!) different options for manicures, depending on how bare bones or fancy you wanted to get. (HELL YES I will definitely pay extra for a neck/​back massage, paraffin, and other goodies). I wish I would have gotten the lady’s name… She did an awesome job, was very pleasant, and my shellac looks perfect.
Icing on the cake was getting to lay back in those crazy-​ass massage chairs for 15 mins after my manicure. I almost fell asleep I was so relaxed!
Thanks Bella! I live in Bothell but I will definitely make the drive up to Lake Stevens for future services :)

I am seeing the same thing over and over, and I have to agree! When I first started going a couple of years ago, I was impressed, and it quickly became my favorite place to get Mani’s and Pedi’s.
The service has declined something fierce, and I feel no choice but to go somewhere else and spend my hard-​earned money. How sad and unfortunate! :(

The place might look beautiful when you walk in but the service is far from it. My friend and I just went here for two pedicures and were extremely disappointed about the experience.
The ladies are nice but very rough. They made my friend bleed and they jabbed my skin with the scissors. My friend had ankle surgery a few months ago and she asked them to be gentle but they literally did the opposite.
They rushed through the pedicure and the girl that did mine painted on my skin and didn’t fix it. Overall not a great place to go at all. Your money will be well spent somewhere else.

It was easy to make an appointment and the ladies helping me were friendly. The massage chairs were a nice touch but i wasn’t very impressed with the pedicure. Their price was a little higher than most places (I’m assuming it because of the chairs?). It wasn’t a bad experience but I went in for a pedicure and my nails look like I painted them myself, probably won’t be going back.

They did a good job, me and my friend love our nails. They were a little hard on us, but we know that sometimes they couldn’t help it. But we still love them.

Ugh… Disappointed… Was here in early 2012 and the service was acceptable. I have heard good things about Bella so I tried them again this last weekend. This salon is closer to my home than the salon I have been going to (Bliss Nails, in Everett). I made an appointment to avoid waiting as a walk-​in… I ended up still waiting about 20 or 30 mins. The service was mediocre. She was too rough with clipping and filing my nails, so much so that I jumped back in pain. Also the actually painting of my nails was about as good as I could have done at home… Not worth the $ 50 I paid for a deluxe mani/​pedi. I did like the hot wax treatments as well as the massage and sugar scrub. However, I will not be returning… I will drive the extra 15 mins to Everett to go to Bliss Salon.

WORST NAIL SALON EVER.
I used to go here all the time and LOVED it. I dunno what the heck happened. The women are rude and only talk to each other in a different language. They don’t try to engage the customers and do horrid work. I mean my nail came off 2 days later and they refused to fix it! Mind you it was not broken, it popped the hell off when I was picking laundry up out of my dryer.
my icing on the cake… my 5 year old wanted his toe nails painted and I am the kind of mother who wants her child to make his own decisions and define his role as a person NOT based on his gender but who he is. When I said that he wanted his toes painted the ladies laughed and called him a girl several times and said he wouldn’t ever find a wife with painted toes… I picked up my crying 5 year old and left.

Stay away! Seriously. This place used to be amazing. I have no clue what the heck they did, but it’s horrible now. The last time I went in for a pedicure I got jipped on the service. I ordered the middle of the road pedicure and the gal didn’t even scrub my feet! My paint job was horrendous as well. I tried to tell them but they didn’t speak English very well. The gal just looked at me dumb founded. Not worth the hassle nor the money. Very expensive for just a regular non-​fancy pedicure. $ 30+

This place was recommended to me by a hairdresser in Lk Stevens. First time was pretty good but since then every trip has gotten worse and worse. They put you in a chair and soak your feet in lukewarm water until someone is free to get to you (up to 45 minutes). This happens even in off hours, they must keep staff to a minimum. Their color selection is poor. The worst thing tho’, is that I have been watching their instrument cleaning technique. Looks like rinsing in some type of liquid and putting in a sterile pouch and then back into their instrument boxes. Clippers used to trim my fingernails had nail bits and dust, some type of gel on them, and obviously used without any type of cleaning. When I asked for a clean set, the next one produced was just a shadow less dirty. I asked her not to cut my cuticles. She jammed the cuticle pusher so hard down the side of my thumb, it split open and became painful and infected for 4 days. This is not only bad service it is very probably major code violations. Will never go back there again!

I normally never post bad reviews, only good ones. I figure if I don’t like it, I just won’t go back. But I feel like I need to post a review about this place. It is right down the street from my house, so I have given it a handful of chances. Every service was worse than the last, today being the WORST. I got shellac, and she offered to put a little design on my fingers. She pointed to her toes, which looked flawless, and I said great! The design is sloppy and looks like a child did it. The shellac is all over my skin and cuticles, and I kept examining it and she kept trying to distract me from looking at them. I really don’t like to make a scene in public places but when she told me what the total was, I asked «You are really charging me extra for this?» She shortly answered yes, I left the exact amount, and then she asked if I liked them? I didn’t answer and quickly walked out the door. I ended up going to Bartell and getting nail polish to fix it myself. No more chances.

By the looks of it from the windows I thought it was going to be nicer than a regular nail salon. I brought my 9 year old with me for some one on one time. The brochure’s said complementary drinks, but they were never offered. The gals made my daughter feel bad since she had bruises on her legs from being a busy kid. The pedicure job was so/​so. They did not take time as they wanted to leave for the day sooner than the closing time. The place was also filthy and they were sweeping as they were painting our nails so the dust got on the nails. I may try them again in the future and hopefully they can redeem themselves.