Aloha Construction

At first this company seemed great. They offered to help replace our window screens after hail damage. But the communication was terrible. I would reach out and not hear back for days. Then I’d hear back and they’d say «we’ll be out tomorrow» and several days would pass. The sales manager who came out to me was incredibly rude the first time. The second time he was kinder, but only once I was handing over a large sum of money. I wish I hadn’t given them all the money — the window frames barely fit back in, and two of them have huge gaps. I’ve tried contacting several times about it, since I can’t even open those windows without big bugs coming in, and no one has gotten back to me. You’d think they’d care about the quality of their work and consistent communication.

Absolutely terrific!
Contacted Aloha on behalf of my elderly in-​laws. They needed to have their kitchen and bathroom rebuilt. Got quotes from 5 different construction companies, Aloha wasn’t the cheapest, but definitely not the most expensive.
Everyone that came from Aloha to work on the house was courteous and professional right from the start. Their quotes were straight forward and honest. Right after we signed the contract the work was done within 2 weeks. They only got 4 stars because the price could have been a little bit better, but over all my in-​laws are very happy with the finished product.

Pleasant people to work with. Got my roof done and payed for by my insurance company thanks to aloha construction.

true storm chasers. Called for an estimate to replace a roof, immediately «told» me this was a result of the hail storm, right… «Wink wink». Made me feel dirty after they called my insurance company and coached me through the discussion.

Do not let this company into your home. All they are interested in doing is taking your insurance claim. Their sales people, although very polite, are flat out liars. They convinced my wife that there was something wrong with our siding. They did the leg work and contacted the insurance company to initiate a claim. Once the claim was approved, they replaced all the siding on my house in ONE DAY. Now, if they did a good job, I would be impressed. THEY DID NOT. As soon as they finished their work (and by work, I really mean as soon as they finished damaging my house) I started having leaks in the basement. Whenever it rains or whenever the snow melts, there is water leaking into the basement. The biggest mistake I made was to release the funds from the insurance company to these crooks. As soon as they received their money, they told me it was a pre-​existing condition. IT WAS NOT. Also, read other Unilocal reviews, this has been reported before!
Please believe me, these people WILL damage your house. They WILL lie to you. And, they WILL leave you with a huge problem. Whatever they promise you, IT ISN’T WORTH IT.
My recourse? Whenever I see one of their ridiculous signs on someone’s lawn, I will knock on the door and tell the homeowner (or should I say their next victim) of my experience. I will also contact the Better Business Bureau. I will report their work and the damage they’ve caused to State Farm. And if I have to, I will sue them in small claims court.
It’s too late for me to avoid this hassle, don’t get in the same predicament!

To be clear, I am not reviewing the quality of Aloha Construction Inc’s work. I am simply reviewing their shady sales tactics.
I live approximately 30 miles away from Washington IL which is the town that suffered most from the series of tornadoes that came through a week ago. A salesman from Aloha Construction shows up a few days after the storm and offers to inspect our roof. I politely informed him that it was not necessary since my next door neighbor used to be a claims representative for a large Insurance company and was planning on inspecting the roof that weekend. He still insisted so we reluctantly let him continue. The whole time he’s on the roof, he keeps saying «this is some of the worst damage I’ve ever seen». He then proceeds to throw some loose shingles he finds to the ground saying those were loose as a result of the storm. He climbs down a short time later and keeps repeating that this was the worst roof he’s ever seen and insisted we get started repairing right away. He mentioned something about his company having a verbal contract agreement with the local insurance company and that they could get started right away with no problem. I had already decided he was full of crap and stopped listening and was waiting for the opportunity to turn him away at this point.
He finally left after giving us his business card.
That weekend, my neighbor and I climbed up on the roof and inspected from the point of view of an Insurance company. Needless to say, the roof was perfectly fine. The shingles he found were left on the roof by the previous owners when they replaced the roof back in 2005. There was a noticeable stain where they had been sitting! He knew that wasn’t real damage. And if he didn’t, even more reason not to do business with this company. The salesman from Aloha Construction is just that: A salesman. He’s looking out for the best interest of his company. He assumed I was a naïve homeowner and wouldn’t get a second opinion (even though we told him our neighbor was a claims rep!).

This review is based on a canceled contract. No work was done.
Here’s what Aloha did:
1) A very nice guy came to the door and said that based on a storm that happened 362 days ago, our insurance company had to agree to an inspection if we requested one. The deadline for requesting an inspection was implied to be 365 days after the storm.
2) The very nice Aloha guy gave me a contract to sign «as a formality» so they could get the insurance inspection. I noticed the fine print gave Aloha the right of refusal after the insurance approved, but didn’t give the homeowner the same right. I told Aloha to write in the comments, «subject to client approval after inspection.» Very Nice Guy agreed, saying «We don’t work that way.» (Meaning, presumably, that they don’t strong-​arm people.)
3) The insurance examiner met Very Nice Guy at the house the next day.
4) I got a call that night: «Your insurance examiner has agreed to replace your roof.» Aloha wanted to come over asap so I could choose the roof tiles.
5) I said I was not ready to make a decision. Very Nice Guy said, «My supervisor gets a little pushy about starting work once the contract is signed.» I told him the supervisor could call me.
5) Supervisor called me and tried to strong-​arm me into agreeing to start work. First he said, «You signed the contract.» I told him about the added comment about client approval. Then he said, «We’re very busy so we need to schedule this now.» I told him I was gathering estimates and would get back to him. Then he said, «I did the work to get this insurance approval for you so I expect to get this work.»
6) I called the insurance examiner who said, «I was very clear with Aloha that I CANNOT approve a claim.» The examiner makes a recommendation, sends it to insurance, and it takes 1 – 2 weeks for a decision. THIS CLAIM HAS NOT BEEN APPROVED BY MY INSURANCE.
7) I belatedly realized there is a whole section of fine print on the back of the contract. One provision says if I decide not to use Aloha, I owe them 15%. Another says if they start work and then cancel, I owe them more. That is apparently why they were in such a hurry to get me to choose roof tiles, which presumably constitutes starting the work.
8) I faxed over a cancelation within the allotted 3 day period (also on the back page fine print) and texted Very Nice Guy and his supervisor to let them know the contract is canceled.
My D’Oh! moments:
— talking to someone who came door to door
— buying into the «you only have 3 days left to get a guaranteed inspection» pressure
— not turning over the contract to look for fine print on the back page (D’Oh! squared)
My recommendation to you: if you get caught with a signed contract after the 3 business day cancelation period has ended, call your insurance and cancel the claim. If they haven’t approved it yet, that may void the contract because the contract says it is subject to insurance approval. (Don’t know that for sure, but it’s worth a try.)