Midas / SpeeDee Oil Change

I had my break drum replaced at this place recently. They did a wonderful job. I went back a month later for break issues again and they quickly diagnosed it to be a warranty issue with the drum they replaced earlier. Manager Greg was very courteous and explained things to me. Got my warranty item fixed in a timely manner. I don’t know why reviews are bad from others. I am writing this review so others know about the great experience i had. Otherwise it’s not fair to them. People have a tendency to write reviews only when things go bad and that’s not right.
I highly recommend you to try this place again, if you had bad experience before. I have gone three times here for oil changes and other work. It was great experience every time. There’ll always be surprises in auto repair due to nature of things involved. So be realistic on expectations.
Good job Greg and crew !!!

BUYER BEWARE!
These guys are the worst. A $ 30 oil change turns into an $ 800 repair on both fenders of my sons car because their «tech» improperly used the lift.
Then they have the audacity to deny it. Even got the so called District Manager involved who also denied it.
Shame on me for not looking at the other reviews on this place prior to going there.

I’m a single mother who also nannies in lake zurich, so my car has to be safe. I have been going there for over 5 yrs with courteous people, until my 600.00 tires they sold me with a 60,000 mile warranty wore down prematurely. I take my car in every 3000 miles for an oil change and rotation not one single mechanic ever told me my tires were unevenly worn or a alignment to keep your manufacturers warranty as they are firestone .I only got around 35,000 and told me it’s my job to ask for an alignment. I thought that was there job to educate me on my car, They told me about my belts and hoses? but not to protect my investment on my tires. i showed them all my receipts and notes from the mechanics that never said to align or anything that has to do with why my tires are worn so early. I called customer service and was told someone would call me back in 24hrs. I got the phone call 5 days later to take my car in and see what the problem is. They said I now need struts but I was just there a week ago and no one said that and an alignment all in one week due to me making a complaint that they sold me tires that I only got 3 years out of and want a refund. I called firestone and they said midas should have told you to make a claim you have to get an alighnment every year which I didn’t know has anything to do with tire wear
.but they do. I would have never believed this if it did happen to me. I know now I have to replace tires and be grateful no child was injured do to their dishonesty and neglect. I will be filing a
to warn others.

Upon bringing my car to this location I was told I would need a replacement gasket on my transmission pan. After the gasket was in place my car started leaking transmission fluid. After bringing my car back and being told multiple reasons why it was leaking I was told I could drive it, which I did to another mechanic. It took the mechanic about 2 minutes to realize there was a large mark in the shape of a hammer and a large crack, it was obvious I was lied to by the midas technicians and manager. The midas technician admitted to using a hammer to try and loosen the pan, and he further admitted to the fact that it could have been a crack from trying to remove the pan. I was also informed it was dangerous for them to let me drive the car, and it was a miracle the transmission didn’t give out when I started driving. To top it off, the original gasket was not even supposed to be replaced per manufacturer spec! My transmission is now garbage, I will be spending several thousand dollars to repair my car, and I won’t have any transportation for the holidays. Horrible people here, stay away.

I had a funny plastic burning smell coming from under my car. I thought maybe it was my brakes, or something had come loose under the hood, and might be leaking. At first, the repair guys at Midas couldn’t find anything wrong. Turns out, I had run over a plastic bag and it had melted itself onto my exhause system. They didn’t smell anything at first, either, because the car was cold, and hadn’t been heated up to the point the plastic would smell.
They did a great job of removing the plastic, including sanding it off with a burnishing tool.
During the inspection of the car, they did realize my rear brakes were a few miles away from being dangerously worn. They replaced the brakes, and accepted my coupon, even though I forgot to mention it when we were talking about the inspection. They quoted me a fair price, and told me they would stick to the price. As they got more into the inspection, they realized I was leaking brake fluid, and would need to replace the hoses to make sure my car was safe. Even though they failed to mention it in the original quote, the manager worked with me on the price to keep it as close as possible to the original quote. I thought that was very fair.
I was courteosly greeted by the manager when I went in to pick up my car. They just had to take it for a test drive to make sure everything was in order. I waited in their very neat and clean waiting room until my car was completly ready, and waiting for me out front. Clean restrooms, and free coffee, as well!
I highly recommend this car repair shop. The Manager, Jim Rudins, was very helpful, and explained everying in detail as he went over my receipt. The tech, Dominc, even took a picture of the underside of my car, to show me the melted plastic bag!!!
I will return the next time I need atuto repairs. Good job, Lake Zurich Midas!

This location is great! I came in because my car was overheating when it idled only. They were very honest up front with the different costs to check it out and what they thought I might I have to pay on diagnostic alone. The fix was easy and cheap and I only had to pay a few dollars over the diagnostic — they didn’t try to get me with hidden costs of things I don’t need like some shady places. Overall, very friendly, fast service, and the big one for me… super upfront and honest. I just moved to an area 30 mins north of this location and happened to be in the area when I got serviced. They have my business for life. The 30 minute drive is worth it.

This shop has done nothing but be very upfront and honest with me and my car needs. Being a single female going into auto shops you kinda feel like you are being taken but not here! Over the summer, they brought me out into the bays to show me exactly what was wrong with my car and what needed to be done to my car. And my most recent visit they diagnosed my problem and what needed to be done. Each time they explained in detail what needed to be done and how long it would take. And they delivered when promised each time! Really, if you need someone to look at your car besides the higher priced car dealership auto shop. Hands down, I would recommend to go here without any hesitation!

I went in for a plug/​patch for a tire. They told me they couldn’t patch it and I would need a new tire. I was given a recommendation for two new tires since the front was a little warn. I knew better and went down the street to Firestone. Drove off with a patched tire and at a cheaper price Midas was charging. Don’t trust this Midas touch! They try to take advantage of their customers and only care about their commission. All I needed as a plug and a tire rotation ($ 40), they tried to get me for two new tires ($ 220).