Excellent work. Good communication. Reflections in Glass did everything they said they would do in the time frame they promised. Our mirror replacement project took 3 separate trips: estimate, removal, re-installation. They made appointments for each effort, pre-notified each appointment, showed up on time and did good work. I found working with office staff efficient and responsive. Surprisingly, I found RIG from an ad after the glass company in Highland Park ignored multiple requests. So I had no recent referral information and took the risk. I’m pleased to provide that referral.
Amy P.
Évaluation du lieu : 1 Round Lake, IL
Too bad you ran an ad in «The Clipper» magazine and can’t manage to return a phone call. Your phone system is poor in routing, and upon having to choose a mailbox, no one calls you back. You must have enough business already, I guess. On to the next company…
Dave W.
Évaluation du lieu : 5 Barrington, IL
I broke my garage door window and wanted to fix it before my wife got home. I called and a nice woman answered the phone and said they could cut a new piece to fit. So I jumped in the car and when I got there, Robin(the nice woman who answered the phone) took the fragment I gave her and immediately marched it into the back room. An expert craftsman matched the glass, quickly cut a new piece, wrapped it in protective paper and brought it right out. WOOHOO! The world could use more customer-centric local businesses like this one. THANKYOU, ROBIN, and everyone else at Reflections in Glass!
Nick F.
Évaluation du lieu : 4 Barrington, IL
These guys fixed a problem created by another glass /mirror company. I wish I had started with these guys to begin with. They did an adequate job, and were professional and responsive.