Really 0 stars. This is the worst Mc Donalds we have ever been to. The corporate office needs to know about this place, it’s so bad. Anytime of day that you go, service is slow, orders are wrong, people aren’t friendly. The list just goes on and on. It’s sad because so many new neighborhoods are close to there and this place could have awesome business but it has been such a HUGE dissapointment.
Ryan S.
Évaluation du lieu : 1 Mulberry, FL
Typically don’t eat at McDonalds but I tried hitting this one up a couple times in the morning before going fishing because I didn’t feel like making breakfast. Worst service I’ve ever experienced. Not to mention, they have never got my order right. Not exaggerating when I say NEVER either.
The L.
Évaluation du lieu : 1 Mulberry, FL
This is probably the absolute worst McDonalds I’ve ever been to in my entire life. I rarely ever get a correct order the food is always cold and it always takes forever to get through the drive thru. If anybody ever would like to go to McDonalds do not attend this McDonalds and go out of your way to one that is going to be more friendly and efficient.
Jenn B.
Évaluation du lieu : 1 Mulberry, FL
I went to the drive thru at 6:15 am for a large ice coffee their was 3 cars in Lane 1 and 2 cars in Lane 2 one of which was me. Lane 2 handled the car in front of me and I pulled forward, then Lane 1 had all 3 cars handled while I waited in line then 2 more cars pulled up in Lane 1 and had ordered taken care of. This was ridiculous and caused me to be late for work. I’m not a fan of McDonalds food but coffee should be easy but it just caused me to hate McDonalds.
Nichole t.
Évaluation du lieu : 1 Lakeland, FL
I drive 20 minutes out of my way to avoid this McDonald’s that is five minutes from my house. They run out of common stuff all the time like fries and ketchup. They are also slow even when it’s not busy and I rarely get a correct order. If i absolutely have to go here I avoid the drive thru so I can get my order corrected when they inevitably get it wrong.
Ashley C.
Évaluation du lieu : 1 Lakeland, FL
Today at 11:30 a.m. I got a mocha frappé. All was well until about 2⁄3 the way through when a thick, white plastic piece came through the straw and into my mouth. I shrugged it off and tried another sip and a smaller plastic piece came up again. At that point I was done. I’ve been calling for over an hour and it keeps ringing busy. I would go back in but unfortunately I am now at work an hour away and can’t go back until tonight. The fact that the phone is constantly busy is frustrating to say the least.
Lesley S.
Évaluation du lieu : 1 Palmetto, FL
This place sucks. I asked the poor girl at the register if she could sub an English muffin for a biscuit on my big breakfast and she replied I don’t know. I said well could you ask someone? So she turned to the girl next to her and asked. I got my muffin along with my cold food. She asked if we wanted cream and sugar, we said yes. Do you need stir sticks she asked. Duh! All condiments were behind the counter. I wanted strawberry jam and butter along with salt and pepper. So I wait in line again. Can’t recommend this place.
Scott U.
Évaluation du lieu : 1 Mulberry, FL
I too would have to say that this McDonald’s is very conveniently located in South Lakeland off Sheppard Road for those who live in Imperial lakes or Carlton Arms or Sundance it was a welcome addition to a much-needed restaurant lineup in our area. And that is about the only good thing that I can say about this McDonald’s in the short three years that they have been open I cannot remember not one time actually getting good service good food or my order done correctly. The only good thing you can say about McDonald’s is that no matter where in the country you go to you him nine times out of 10 get consistency you know what you’re going to get when you go there whether you consider a good or consider a crap it’s nine times out of 10 the same… I cannot say that about this one
Jarred M.
Évaluation du lieu : 1 Mulberry, FL
This is the worst McDonald’s in the Lakeland area. This store is literally 4 minutes away and after trying a few times, a few months apart, they hardly get a three item order correct. Light ice doesn’t mean no ice. I go out of my way to another McDonald’s to avoid their intolerance.
Clifford C.
Évaluation du lieu : 1 Lakeland, FL
I live right down the road from this location, so I keep going there only for convenience. With that being said, this is probably one of the worst McDonalds in existence. Sometimes I stop their in the mornings for breakfast, and almost every single time, the dinner menu is still up. I place my order, tell them the menu needs to be changed, and it happens again the following morning, I skip two days, go back, and again, it’s the dinner menu that’s up. Well, on top of that, the Orange juice is always room temperature, like they forget to refrigerate it. I try to limit my order to one simple item, because they are notorious for getting orders wrong. Sometimes it takes them two or three times to correct their mistakes. Tonight, I went to get a Habanero bacon quarter pounder meal. I asked the lady taking my order if I could make the #5 a double. She didn’t say yes, or no, she just asked if I want it medium or large. I told her large, she handed me my receipt, and noticed she did not charge me for a double. I waited, they handed me my food, I checked it at the counter, it WAS a single. I got the ladies attention, pointed out the so called mistake, and she tried taking it back. Never let them take your food back, to correct and give back to you. You never know what they do with it before they give it back. I told her no, but to learn how to pay attention. Did not get an apology or anything, she just walked off. Seems like there is never a manager there. I hate to keep going there, but like I said, it’s convenient.
Harley R.
Évaluation du lieu : 1 Mulberry, FL
This is a newer McDonalds so I wasn’t expecting a lot but my service tonight was ridiculous. I waited in the drive thru line for several minutes and no one ever came through the intercom to take my order so I had to drive up to the window and place it there. It took a few minutes for the girl to even come to the window. I placed my order which was a double cheeseburger no pickles no mustard or bun. I was the only car in the drive thru(the restaurant lobby was also empty) and it took a good 5 minutes for them to prepare it. Once it was finally ready, the cashier was laughing as he handed it to me thru the window. Long story short, it was definitely not worth waiting for and it looked like he made it sloppy and extra greasy on purpose. Also gave it to me without a fork in the bag. The whole experience was very disappointing.