a long time user of QUEST labs, the people are very friendly and the place is clean. HOWEVER. The management has cut hours so that the receptionist is the phlebotomist. The wait is 45 minutes and you can no longer pull off a ten minute stop-in before work! Went yesterday and had to leave or be late. Went today and got in in 30 minutes but they lost my paperwork so drew an extra vial in case they needed more when they found the order!!! I question the sanitariness of the blood/urine exchanges based on what I saw over these two days with the insanity. They will lose my business based on this. Sinful.