Rosati’s Pizza

Great pizza and service. I order pizza for delivery frequently, drivers are polite and on time. Dined in a while back, service was great. I had the homemade cream of mushroom and cheef. Both were excellent. The dinning room was clean aswell as the bathroom.

Only worth it on Monday. Half off pizza. Not really a fan of their food. It’s basic and over priced

This is only the second Rosati’s I have actually eaten at. Usually get deliveries. When I walked in I was surprised. Open, spacious and CLEAN. They serve tap beers and have some gaming machines off in a side room. Probably a good thing for this area because there is not much around the succeeds. Soda machine station was clean and well stocked. Dinning room was clean. Bathrooms were clean and stocked.
Ordering. Did not look at the menu much because I knew what I wanted. The 3 meat slice of pizza. There was a little confusion with who was going to take my order and who was going to be able to ring it up. All while one was taking a phone order while the other was yelling back to the kitchen asking «how much longer for more specials?» Not a big deal as it only slightly delayed my ordering process. Will say that the gentleman that was helping at the counter seemed visibly stressed. Not a smile or a thank you. More of I am busy so hurry up and make it easy.
Pizza was right on track with other Rosati’s I have eaten with. Bacon was a tad bit burned but not that big a deal. When you are considering single slice ordering, you are not always getting fresh out of the oven. As far as eating experience the only thing I found odd was that only had 1 bottle of Tobasco and 1 bottle of Cholula to be accessible to the dining in eaters. Put a couple more bottles out as hot sauces are all the rage. Bottom line, exactly what I expected for food quality. Exceeded my expectations on dining room.
Only reason the loss of a star was the sour male employee who was the direct face of the store by being on register. Note, your customers deal with crunch-​time pressure from 8 – 12 and from 1 – 5. Your customer based crunch time is on our off the clock time. Pick it up and own it. Your product is great but I don’t want to see someone I am giving money be annoyed with us.

Excellent pizza and their beef and combo sandwiches are great if they screw up which it only happened once on a carryout order they insisted on delivering a new pizza with a coupon for the hassle.

I’ve never had an issue with customer service here until today. It’s typical for my mom to walk in for pizza sauce to take home to make home made pizza. However today she walked in for pizza sauce and Barb (the cashier) gave her pasta sauce. When my mom got home I told her oh no she accidentally gave you the wrong sauce. Really it wasn’t a big deal. I went back to exchange it with pizza sauce and the customer service was so rude. She told me that my mother was extremely impatient and she asked my mom three times of what kind of sauce she wanted. I think it is kind of ridiculous that she didn’t understand my mom saying pizza sauce. Instead of apologizing she told me my mom was wrong. That wasn’t the worst part. I came home to see that she just dumped out the pasta sauce and put the pizza sauce in the same container. This mixed up both sauces. Don’t get me wrong, I’ve never had a problem with customer service before but I just can’t believe I was talked to like that today. I guess «customer are always wrong» is the motto here instead of «customer is always right»

Pretty good pizza but is only worth it on Monday when it is 50% off large and extra large

Nicely decorated inside, food is always great (especially with modified orders), clean, and friendly. Their hot wings are outstanding.

The food is really good but stick to delivery. The service inside is horrible, the tables behind us were dirty from previous patrons and their mess remained there the entire time. Additionally they forgot one of our meals… second time this has happened.

The pizza is pretty good but when you’re buying it by the slice make sure you ask how long it has been sitting there, if it’s fresh it’s great but they try to give you pizza that has been sitting there for WAY to long and its just not edible. I’ve been really happy and really disappointed here, always a roll of the dice.

Great food, quick service, video gaming and a nice place to grab a beer and watch a game, have some AMAZING PIZZA! Delivery is quick. Half price pizza on Monday is a steal. The Ribs are excellent!!! This place knows how to make their customers happy! I truly recommend this place to anyone who is looking for good eats and good times.

Their food isn’t the worst I’ve had but it’s not something I crave ever. The service is what really lacks.

So we tried the special 50% off on pasta. Spent around $ 30 w/​tip for the counter ladies since we were ordering it to go. Ordered a family size spaghetti with a side of meatballs. Pasta was the only thing that they would discount. Meatballs was full price and salad was extra. The meatballs, garlic bread and salad was alright. Now as far as noodles for the spaghetti, over cooked. Will give the place another try with their monday special of pizza. Hopefully they could redeem themselves.

The best pizza in the area. Authentic Chicago style Italian joint. Great beef sandwich and fries. Fast delivery and a new clean dining room. We also us them to cater parties.

It had been a long time since we ordered pizza from Rozatis. When we received our pizza I remembered why it had been so long. I ordered a large sausage, onion and green pepper. I also requested «easy cheese». What i got was an undercooked pizza (cheese was not even slightly brown) and a few peices of each of my toppings which ran me $ 2.50 per topping. They must have forgot my easy cheese request because it was the normal amount of uncooked cheese. Way better pizza in the area for delivery or pick up. Try JJ twiggs in Wauconda or Buddyz in McHenry. Per my wife who managed an area Rosatis for three years, this was not a real rosatis pizza. Strike three for Lakemoor Rosatis.

Mamma Mia, what a pie we got. 18″ of great chewy double crust, tasty tomato sauce and gooey cheese. Pepperoni too and lots of it. Took only 15 minutes from ordering to walking out the door. What’s not to like?

OMG We stopped in today and got four slices of Pizza to go. The slices had pepperoni, sausage, and bacon. It was like a meat lovers dream. I am now one of their biggest fans:) Yummy… just so you know I am doing a little happy dance as I am writing this:)

OK – My significant other brought me home some bacon sausage and peperoni pizza, So I didn’t actually go into the place, but it was truly awesome. From what I understand they have a dining room and home made Alfredo sauce. Of course I will stomp on over and update you as the lusciousness progresses. Still: what I had was enough to put them on my best pizza list. Awesomesauce, guys!