Atlas Pumping Service

Thank you Atlas for all your help over the years, and sharing your knowledge to all my questions. Atlas very dependable. I will never use any one else. Loyal customer

Atlas has been doing my grease trap for years at my current business. I used Atlas when I worked in the corporate world.
As such, today I decided I wanted get some help from their management as I just paid a plumber an outrageous amount of money for the 3^rd month in a row to clean up my pipes, and acording to the Plumber, my main issue is the grease trap is too full. Atlas has just increased the visits to twice a month instead of monthly for me 3 months ago when the plumbing issues started. So I just looked at the work orders this time and the driver isnt requesting another increase in visits or writing down alarming amounts of matter in the reports. When I talked to my crew however, they did tell me the driver is coming in and out too fast and may not be taking enough time to clean this trap. Cncerned with this issues, I decided to speak to management and asked if they could have their driver pay a little extra attention to my grease trap.
How susprised was I when I realized the Manager or Owner? «BILL» just wouldnt level with me.
Unable to LISTEN to my simple petitions and CRIES for help, BILL simply neglected to take my requests and kept on trying to sell me a 3^rd visit a month, even after in his own words, there shouldnt be a need to service 3 times a month unless the readings are over 35% in combined matter (and mine are 25%). I was so out of saliva after a 15 minute talk and unable to get him to simply ask his driver to pay extra attention in the next visit to give us a decision on weather to get a 3^rd visit or not, that I gave up and told Bill I couldnt waste any more time on the phone and thanks for his time. The cherry on the cake is when he called me back 30 seconds later and told me he didnt like the way our business was going so he will be back here to pick up his grease barrel (we dont have a barrel anyways) and stop doing business with us. To which of course, I didn’t oppose, but…
Really???
I just cant figure out how someone with out any ability to LISTEN can run a business this size.

Atlas Pumping is an excellent company! They are professional, knowledgable, and always go the extra mile to help their customers. I would recommend their service and cool blue trucks to anyone with grease, septic tank, etc issues. Thanks Atlas you rock!

I have been working with Atlas Pumping Service for over 15 years now. Bill and his guys are awesome. They provide quick service for your grease trap or septic tank [umping needs. They use state of the art pump trucks and always properly dispose of the waste they haul. It is a pleasure to work with them and you couldn’t find a better company in town to do your waste pumping. Call them today!

Tom came out to check on my hot water which was acting up. He provided me great info to talk to The gas and electric company to get the gas situation fixed at my home. He told me after the gas situation was fixed to call him. Then several weeks later two days after the gas situation was fixed by SDG&E, I had no hot water and it was on a Sunday morning. He answered his phone and came out. He was very caring, knowledgeable, and reasonably priced. He got the part needed to fix my hot water heater and fixed it quickly.
Great service!

Atlas Pumping has been performing our grease trap cleaning since January 2004 and they’ve always kept the pricing the same, they call before showing up, and they fill out our grease trap form for us. They’re also very good about sending us a receipt after they do their work, and they saved us a bunch of money by telling us when our grease trap needed replacement.
Atlas Pumping is top notch at what they do … if you own a catering company (like we do) or a restaurant, go with Atlas Pumping!