McDonald’s

They are so slow making grilled chicken. We have been waiting 15 minutes in the drive through wait area. There is something seriously wrong with this place.

stepped up with two coupons. The Cashier, who was really sweet, got confirmation that they where okay. Once the order was ready to be rung up another manager yelled, «No, we don’t have those.» The manner in which she contested was rude. The poor cashier was embarrassed as she had just confirmed that I could get the food and use the coupons.

Only giving 2 stars because some of the employees are so nice. However, that does not make up for the cold food, cold stale fries, and incorrectly made orders. It’s especially annoying when your food is wrong or just plain cold and stale after going through the drive through when you’ve already driven home. I recommend steering clear of this location.

Restrooms at this location have always been very substandard. Poor ventilation combined with either a plumbing/​moisture problem and/​or inadequate sanitation practices contribute to a constantly foul odor and dismal appearance. The repair and maintenance of the restrooms also lack much to be desired. The quality of food and service have never been an issue, but as I am confident the Company is aware; the ambiance of the customers’ experience and impression of the restaurant’s sanitation standard is influenced greatly by their impression of the restrooms. There are plumbing fixtures that have clearly been moved/​altered, however the aftermath repair work is shoddy at best. Plywood and open plumbing pipe joints are not only unsightly, they are a critical violation of food safety regulations. (Potential pest access and harborage, excessive moisture presence, unacceptable plumbing exposure, porous noncleanable surface, etc)

Got a bacon mcdouble and usually from this location the meat is too dry and they pile on the pepper seasoning — bleh! But this time it was just right! Mcdonalds is mcdonalds but just that small little fix with the not too crispy bacon it was damn good.

The WORST visit ever!!!
I went through the drive thru with my kids and ordered two cheeseburger happy meals both no onions and for myself I ordered a hamburger and small fry.
There were 2 cars head of me and the wait time to get to the pickup window was about 5 minutes.
When I got there to pick up what I believe was a VERY easy order I was told to pull around and wait for my food another 5 minutes went by so I went inside to see what the problem was.
I stood there and waited because everyone was busy and I heard one worker ask if there were 2 cheeseburgers with no onions ready and seriously nobody responded.
Then worker who was asking turned around and saw me standing there with what I am sure a pretty upset look on my face and she told me she was working on the order she then said I am still waiting for the cheeseburgers.
Finally I said «seriously people it is pretty simple» and I walked back to my car and sat for another 5 minutes.
When my food was finally delivered she asked for my name and said I could get 2 free happy meals on my next visit.
I told her the service was totally ridiculous and her excuse was that there were a lot of orders on the board… Really then how come the
5 cars that were behind me in the drive thru got their orders and have probably already finished eating them!
Got home opened the cheeseburgers and sure enough there was one with onions and the kids fries were cold as ice!!!

I wish I could put less than a star. The interview lady was SO rude, she couldn’t speak English, she was giving me short answers, and she was giving me a horrible attitude. I hate that place. The manager «Lora» or «Lori» is very rude, she didn’t understand what I was asking her and she was always in the back, never in the front helping. There managers were young and didn’t know anything. Just stupid people working there. Idk where the owner is, I wish I could tell the owner but idk how to get a hold of him/​her. Over it

I’ve been going to this McDonalds for 3 years and for the most part have never had a problem. sometimes McNuggets are cold and stuck together it’s usually only one stuck to another, one time I ordered a Big Mac and it had no pickles on itI don’t believe I’ve ever had any issues with the French fries and all the ladies have been really nice today I had Amber and Sheryl. They were both very nice

They are hit or miss. Most times they get the order right when using the drive thru. But there has been times that they have messed up my order.
We have only been inside once. And it was very nice inside.

To start, this place consistently screw our order up, but this is the last time.
This is absolutely THE WORST service at any fast food place I have been. My wife ordered the new Del Qtr Pounder no cheese and I the Bac Habanero no sauce. We get home, hers (even with the extra no cheese label) had cheese and mine had sauce. We head back there to have them fix this and I wait in the car. The place is dead but my wife is still in there for 10 + minutes for them to fix this. My wife gets back to the car and hand me the lightest burger bag I have ever received. I open it up and we have 2 qtr pounder boxes but there is no meat on either sandwich, NO MEAT I TELL YOU. How in the hell do you send a burger out with no meat. This was either gross incompetence or intentional. She goes back in and I can see the flippant attitude fo the manager as they fix this again. I went back in at that point and demanded a refund. They did not event refund the whole meal, not at one point did they offer a pie, soda or anything for the trouble we went through due to their mistakes.
HORRIBLE HORRIBLE

A sandwich comes with two (2) buns right? That’s what I thought. I guess the cook making my chicken sandwich thought I only needed the top bun.

So this is the 5^th time in a row they have screwed up my order. First I had 2 orders and the chick Elizabeth said everything was in the bag, it wasn’t. 2^nd said everything was in the bag, no straw, same chick. 3^rd time gave me one large coke instead of 2 extra larg, same chick. 4^th over charged me, same chick. Now 10 minutes ago, same chick, said everything was in the bag, no BBQ sauce. Stupid chick needs to be fired. If it’s been everytime for me then how many times has she screwed up?!

This is the worst McDonalds I’ve ever been too! I’ve never gona there without there being some type of problem. Once when I went the gave my husband a cheese burger that was HALF cooked. one side cookes the other side completely RAW. Tonight we went to get a couple hot fudge sundeas and a few apple pies. WOW they have the dumbest people ever working there. We literally waited at the window to pay for 5 minutes then we waited another minute and the lady handed us out pies and asked to pull around the corner for the ice cream. When they brought out the ice cream the were freaking melted with no more then a teaspoon of fudge on top. I dunno I have a bad experience there every time I go. Fries are alwayyysss way over salted and pies are usually burnt. The only thing I will eat from there is the sundea but after tonight Im never going there again. worst fast food joint ever.

McDonald’s more like McShitty. I think that they are a rip off in the first place. A Jumbo Jack and a Whopper are twice as big as a Big Mac but McDonald’s charges you the same price. But anyways my wife wanted McDonald’s. So I went to the local Lakeside McDonald’s to something to eat for us. I was going to go though their drive trough but the line was literally wrapped around the the building so I parked and when inside. When I walked in there was no inside. There was one lady in line ahead a me and they where handing her her food when I walked up so I though sweet I’ll be in and out of here in no time WRONG. The guy who took my order was the manager according to his name badge. He looked very confused like he had no idea how to run the touch screen ordering deal. When he figured it out I paid him and he got half of my order right away then walked off. This particular McDonald’s is all open so you can see all the way back into the very back of the kitchen area. So I could watch him as he wondered around everywhere. Doing everything but getting my order ready. I stood there for like 10 mins when one of the other employees finally saw me standing there and asked me if I had gotten everything. I said no and told her what I was still waiting for and she left to get it. 2 seconds later the Manager came back realizing that he totally forgotten me and apologized for it taking so long. He blamed it on being hectic at the time and asked me what I was waiting form about this time the other employee walked up with rest of my order and gave it to me. Then the manager apologized again and gave me a free SMALL soda for having wait. Then when I got home I realized that he didn’t even give us straws for drinks. I could see this kind of customer service from a rookie who doesn’t know what going on but this guy was the MANAGER and he had no idea how to even take my order. This is just one more reason for me to hate McDonald’s.

I hate to give one star to any business but they need to hire better people… period. I was asked for my order and I wasn’t ready so I said so. I can not believe the audible impatient sigh that came back at me. I gave my order, was never responded to with a total and when I pulled up to give my money the audible sigher didn’t even speak to me. She just took my money and slapped my change in my hand. RUDE!!! Needless to say I will not be going again.

Wow, what an awful McD’s. We just moved around the corner so we decided to try it out.
Bad Service — Our order was taken pretty quickly, but then they disappeared and my friend wasn’t able to order for a long time while they put my order together. As we were eating, I noticed more people waiting for someone to help them.
My french fries were cold. Yuck. My burger wasn’t hot though my latte was scalding. Those things are too syrupy-​sweet, too.
The biggest kicker — everything is behind the counter — ketchup, soda machine, salt. Pair that with the aforementioned lack of service and you have a bigger problem. The bathrooms are locked & require tokens.
Play area is small and looks dirty. It’s not the maze of tubes & slides of most McD’s, a single tube and an attached car. Yep, that’s it. The whole place looks pretty run down.
I think we’ll drive to Santee for our fry fix.
UPDATE: We’ve been back a couple times since (husband wanted to try it, mom was in town and wanted to take the kid) — nothing new to report — no improvements. Cold fries everytime.