Pizza Hut

My daughter ordered a buttered crust pepperoni pizza and a liter of root beer last night for her and her friends. The pizza that was delivered was cold and didn’t have a butter crust. The delivery person also didn’t have the root beer. When my daughter asked for her soda he said he would go to 711 and get it. He came back with a litre of Pepsi instead. The pizza wasn’t fit to eat. We were going to let it go but since my daughter paid for it with her bday money we decided to call and complain. The lady we talked to said she would resend the order, which they did, but they were not nice about the situation at all. We were also reluctant to eat the second pizza because of what the staff might have done to it because we complained and they had to redo everything. On top of that, both the lady on the phone and the driver tried telling us my daughter didn’t order butter crust the first time, but several people were with her when she ordered the pizza and they heard her order it. Don’t try blaming the customer! Will never order from here again. Besides they charge the same price for their pizzas as the really good places around here so might as well get a good pizza!

Pizza is ok but why charge $ 3.00 to deliver then tip the driver so now that pizza goes from $ 6.99 to $ 8.00. Still not bad but it takes away from the delivery driver tip. Round table may charge more but the pizza is better and there is no delivery charge.

This review is solely based on service, why you ask; never got the food so can’t review that. It’s been 2 hours since I called my order in an the pizza guy just called me telling me he hasn’t been able to find our place for the last 30 minutes. Why didn’t you call me in the first 5 min of you not being able to find me? Granted I’m literally 2 blocks from this Pizza Hut on lakeside ave by the fire station, lack of common sense I guess. So it sucks I’m still hungry, I call Pizza Hut to complain and all they can say is I’m sorry we are busy ‘CLICK’. CLICK that’s it! Not only did they charge me .50 for a ranch and an additional .50 for a blue cheese I donated $ 1 to feed the children for my order to total up to $ 19.41 for 8 chicken strips, a liter of soda and bread sticks. The end result being, nobody gets the food, the extra dollar donated won’t get to the foundation and the food will go in the trash because of policy.
Moral of the story do not call Pizza Hut and expect your food to be delivered in a timely manner or at all and please don’t try to call back they just hang up on you. Save yourself the trouble and call DOMINOS on main st. and they will be at your door in a matter … Oh wait they are here at the door in less than 20min since I called.

Just purchased a house in Santee this is the closest pizza hut. We have had our pizza delivered to the house a few times it’s always on time and the food is good. My only complaint is the price of pizza I guess everyone in my house I’d spoiled and we all get our own type of pizza. It’s your avarge Pisa hit nothing special nothing bad.

I ordered the new ranch cheesy bite crust and they were on time for my carry out order and super nice. When I got home it was just regular crust with ranch. Some sort of miscommunication but they were super nice and professional. They took care of me. Thank you guys!!!

These guys do an OK job: not stellar, but also not the worst. Since moving to El Cajon from Alexandria, VA, in November 2014, we’ve ordered from them for delivery about once a month (seven times); they’ve messed up our order three times (forgetting something, wrong toppings, etc). Not terrible, but not great.

Love this place. Their pizzas are delicious, but I had to drop it to 4 stars because I once ordered a large pizza and they downgraded me to a smaller, square pie because they «ran out of the large pizza dough»… Umm, okay. Still tasty though.

L O V E pizza hut! Their new menu is amazing. very many options for toppings, crust, and now sauces they put on top of the pizza. I know this next part of review isn’t specifically for this location, but their menu with the more upscale healthier options, and just how pizza hut looks now, from logo to ads and some locations having being completely remodeled in this new style, its like pizza hut died and came back to life, Pizza Hut 2.0 if you will. In this age of social media everyone is quick to judge, especially negatively on fast food places, but pizza hut did a tremendous job re-​inventing themselves. and about this location, my food is always at my door 15 – 20 minutes. super pleased with pizza hut.
EDIT: pizza hut chicken wings are AHHHMAZING

I ordered one of the new pizzas with the flavored crust and sauce drizzled on the top. A friendly driver delivered it 30 minutes later. The flavor was good, but the buffalo sauce drizzled on top was hard to taste. Its solid pizza, but nothing extraordinary. The price was a bit high (nearly $ 20 for 1 large pizza delivered before tip). The convenience factor of being able to order online and have it delivered is huge though.

Always get my wings here on Wing wedsnday! Usually ready in 15 minutes which is awesome

Well we waited forever for delivery I get that but we get our food and all of it is cold breadsticks were like they been sitting for awhile called to speak with manager she was busy shopping at dollar tree next door wth

normally I love this Pizza Hut but last night I ordered garlic parmesan bone out I asked for extra wet and they were dry and overcooked too tired to complain and too hungry

Love this Pizza hut! The pizza is always so fresh, the promotions going on at this time are amazing. We just moved in the area and its been a life saver with the chaos of unpacking. The delivery gal is real prompt & nice. This location has secured our patronage.
Pizza hut needs to have BBQ sauce and pepperoncinis: D

Just ordered the family box and WOW it looks and taste great!!! Seriously best pizza and pasta in town!!!

Seriously best pizza chain around. I honestly enjoy their pizza more than most specialty pizza restaurants. Thick crust, great ingredients, although they haven’t adjusted their prices enough to be competitive with places like little Caesars. But, its the place to go for great tasting pizza if you’re looking to stay local and don’t have much time

Who hasn’t been to Pizza Hut??? It’s the best chain pizza in town. The beer is cold, pizza’s hot, what more do you need — maybe a date?