Walgreens

Do not even consider this pharmacy if you want your dignity intact. Tom H. is the absolute worst Pharmacist on earth, and he is the manager… He treats you like an idiot with snarky remarks and even had the nerve to hang up on us a few times, after nothing but sincerity and niceness on our end. You are a terrible person Tom H. and deserve to be on the street and lose your license.

I thought I would give this pharmacy another chance because I have been a customer for 20+ years and unfortunately, the same pharmacist was there — Tony — and he did the same! He changed my prescription that my dr gave me and when I asked for it back, I saw that he had written on it! He’s not even a MD but he goes behind my doctors back and changes the treatment! Outrageous! I am a cancer patient with lymphedema and he is out of line. If he were an MD, it MIGHT be different but he’s not. What an unprofessional place this Walgreens had become. Beware of pharmacist Tony at Lakeway Walgreens!

Love the ease these folks make getting prescriptions filled and delivered!
They are wonderful at letting me know when rx needs any additional info or just letting me know when they are ready. My mom lives close by and we have her meds delivered to her. Even when I had my credit card cancelled due to fraud, unrelated to Walgreen’s, they were wonderful at updating my information on file so we would not have an interruption in service.
Hard work is happening there and I appreciate the level of quality they deliver.

I was at this Walgreens last week and was very impressed that they had a table set up advertising that they prescribe pet medications in their pharmacy. With a a big sign «Dogs are Welcome Bring Your Dog Inside» with a barometer of how hot your car is per temperature outside. Thought I would share in case you find yourself needing to shop at Walgreens with your Pup in-​tow. And the human customer service is always good here as well.

Loved the Walgreens by my old house but moved out to Lakeway and have had nothing but trouble with the pharmacy department there. Staff are not helpful and the standard answer to any question is «talk to your doctor. Nothing we can do.» Pharmacists are not willing to even try to help in complicated situations.
I spend thousands of dollars a year on medication and will be taking those dollars elsewhere.

Went in to download some photos from my iPhone. The staff in the store was reorganizing inventory and behaved as if a customer was interfering with their «tasks». After finally getting minimal help from a grouchy woman in the photo department, it became apparent that I was bothering her unpacking and reorganizing. A co– worker nearby was equally rude not only to me but to other customers with questions.
After three attempts and 45 minutes of unsuccessfully downloading my photos, I told the photo associate that I had never had trouble like this at other Walgreen locations. She asked me to give back the connecting cord which I did. No apology or referral to another location or call for a managers helped ever occurred. My plan was to buy several other items, but I walked out and went to the Walgreen’s on Bee Cave Parkway. They were wonderful and I was out of there in 5 minutes! Great and friendly service were a welcome!
Beware of the Walgreens near Randall’s. I won’t go back and I mentioned the rude treatment I had received to several other people that day. They thanked me for the heads up. That place has bad juju!
Make the quick drive over to the Bee Cave Parkway location.
One would think that customers at any pharmacy generally don’t feel well. Health care Service Class 101!

Best in Lakeway area. The staff along w pharmacist awesome.
They care about your health and willing to do the best with your insurance company.
Definitely reccomend.