CVS pharmacy

Words cannot describe how awful this place is. They put you on hold before you can even speak, tell you to come back in an hour to pick up medication. I give them two and a half hours and still not ready. They don’t answer drive thru calls and they have the most illiterate personnel. Why is this place still open? Couldn’t they have tore it down along with that Indian movie theater nobody went to? I can only hope the pseudo– managers of the facility take note of how sloppy their business runs. It’s too bad this place is what it is. Too convenient to pass up but may have to drive farther to get better service

My friend and I decided to make a quick stop here because she was craving some Flaming Hot Cheetos. Our trip through the potato chip aisle was very pleasant. The chips were well stocked and organized. We also dropped by the candy aisle where my friend also got two Snickers bars and a pack of store brand red licorice. She was VERY hungry. The trip through the store was great until we got to the cash registers. There were only TWO open cash registers and one of them had a group of 3 people (2 women, 1 man) checking out together so we went to the more lonely register. Ahead of us was a healthy looking woman checking out 3 bottles of Garnier Fructis hair products and a Grey Goose Vodka holiday gift set. The woman tells the cashier that she wants to separate her purchase in to two separate transactions. She purchases the Grey Goose Vodka holiday gift set first and then the cashier begins to ring up the Garnier Fructis hair products. As she is scanning the second bottle of the assorted Garnier Fructis hair products, a commotion breaks out at register number two. The cashier says in a very stern and demanding voice that she is not going to allow the customers to purchase their assortment of merchandise (I didn’t get a good look at their shopping basket). The customers are infuriated and begin to cause a scene in the store. The man and one of women storm out of the store with the other woman following them. Right before she stomps out of the store, she grabs the arm of the woman in front of us and yells «LET’S GET OUT OF HERE! COME ON!». At this point, my friend and I are extremely confused as to what is going on. The cashier at our register then says «SORRY MA’AM, I CANNOT SELL THESE PRODUCTS TO YOU. THE CARD YOU ARE PAYING WITH SAYS MASTERCARD ON IT BUT ON OUR COMPUTER IT’S SHOWING UP AS A VISA.». Everything suddenly became clear to my friend and I. These criminals were committing FRAUD! So in my head I am praying that I don’t get shot and die at a CVS while my friend stood frozen from the shock of it all. So the woman who was in front of us checking out reaches for her bagged Grey Goose Vodka holiday gift set and the cashier reaches out to grab it from her. The woman from register #2 yells «SHE ALREADY PAID FOR THIS!» and yanks it out of the cashier’s hand as they scurry out of the store. Still frozen in fear, my friend and I finish getting rung up by the cashier. The transaction from this point on was quick and smooth. So we almost died during our trip to the store but the store deserves 2 stars for the well organized candy and chip aisles.

Pharmacy employees suck. Came in for drive through pick up and she says from the window «I can’t hear you» as I murmur my cellphone number.
Don’t «I can’t hear you» a patient picking up cough syrup. There’s a reason why I can’t talk right now.

Just wanted to say that the pharmacy is very efficient not only just filling prescriptions, but assisting with billing and insurance issues. Christy has been especially helpful a number of times with ‘nagging’ an overworked doctor to get updates on scrips and advising most cost effective methods of acquiring meds. Thanks!

Gee I guess I’m not alone with the pharmacy issues. I see two more people complaining about pharmacy services. I had a basic prescription and was treated like a criminal when I presented it. The first clerk said she had to ask someone if they had any available, I said fine I’ll wait. I saw the clerks whispering amongst each other then they came back and said they were all out. Wth? I had it refilled elsewhere hassle free and with a smile. I will never come back here again. who needs a fake smile anyways? I caught onto that right away. crazy!
And since when do pharmacys run out of medication? Apparently CVS does!

Im a new customer to this CVS, was a Walgreens customer. Had to change because our insurance changed. This CVS sucks!!! They take forever! Today I went through drive through and waited 20 min. Before the car line moved. They took 10 min with a customer for pick up, really!!! What sucks is that they have one line for pick up and another for drop off. But you only make one line at the beginning then the closer you get you choose what line you are going to. So if your dropping off and all the cars in front are picking up, you are stuck in the line even though there is no line for drop off. Finally when I get to the darn drop off window there is a small sign that drop off system is not working!!! had to park and get off. Im sorry but they got a piece of my mind. They could have put a sign at the beginning of the line and I would have skipped the drive thru. They said they were understaffed and they were sorry. Im sorry, but I dont care. That is not my problem. Seriously considering looking for another pharmacy.