E-Tech Computers

Have a pc that’s running slow. All my granny porn slowing it down I bet. Called these dudes and the address on Google shows Harlon, right around the corner. Wrong. They moved farther down Detroit. Called and told dude that I must have a virus. Would not give me a quote over the phone… not even a ballpark. Obnoxious, but I decided to just drive down, get a quote and let them fix it if it wasn’t too much. When I get there (in the middle of the afternoon, mind you) the door was locked. Another kid waiting outside was let in by some dude with keys that gets out of some haggard, grey car sitting on the side street. So, at this point its me, the kid and one of the workers all going in at the same time. The website said they should be open already. As we all walk in the dude with keys runs to the register, takes cash out and heads back out the store to hand cash to kid in haggard grey car. Leaving us alone in the store. All the while, some OTHER dude come from back room and asks us «who’s next». Soooooo, this other dude was locked in the store the whole time? Why lock up if there is a person IN the store, working. Whole thing is odd and this isn’t my first rodeo. I know the kid in the haggard car outside wasn’t selling him friggin’ Girlscout cookies. Do your business elsewhere, holmes. The whole thing was shady and akward. If ya own a business, BE OPEN WHEN YOU SAY YOU ARE and wait on paying customers before grabbing cash and handing it off to someone in a waiting car outside. Also, 2 of the 3 shining reviews for this place are from people with one and two reviews. Lilly’s is the only one I would trust. Way to pad your stars, guy. Needless to say, I will have to take my pc to yet another place and watch my granny porn on VHS for a while longer…

Etech saved me again! Geek Squad said I needed a new logic board, memory, and my display was bad; total cost $ 1800. Etech was able to fix the issue at a very reasonable cost. The new store is great!

Steve is a very helpful and nice computer repair guy! He upgraded my Macbook OS for me and looked over an issue I was having with my screen. What I love is that he basically told me that the cost to repair the screen might not be worth the small issues I was having and recommended not making the repair unless it someday gets worse — he didn’t charge me for the analysis of my problem and only charged me for the OS updates he installed. It’s a sign of an honest person when they tell you that you don’t need to spend money on something they’re being paid to do! That’s definitely not easy to find.
I also really appreciated that he makes sure you really understand what he’s saying — he asks questions to see how comfortable you are with computers to make sure he explains it in the appropriate level of detail.
He’s working out of his home which is probably a big part of why he’s able to offer good deals on repairs — I just wanted to let people know the house part so they aren’t confused when they show up at this address and it’s just a house in Lakewood! I can confirm that he’s very legit, professional and friendly. If or when my screen does someday get worse, I’d trust him to fix it for me without overcharging me like the Apple store surely would.

E-​Tech is the place to go to get your computer fixed. The customer service is great, Steve is very helpful and knowledgeable. The prices of parts and labor are VERY reasonable. I am definitely returning to E-​Tech with my next problem!