He-Xing Garden

Pot stickers were ice cold and part of my meal was missing. When I called about this THREE people including the manager tried to argue with me. The first person said, «can we just send it next time?» The cook tried to say it’d be in the entrée (not our first time getting take out here. Wrong again!) and the manager took the phone to tell me there would be no discount and couldn’t they send it next time and that they don’t send fried rice (wrong we literally got fried rice with our entrée last night, all rice steamed and fried came on the side in small white take out containers.)
I will *never* eat at He-​Xing or order take out from them again after this experience. Too bad for them, we’re new to the area and so far they were our go to.

Over a hour and 45 minutes and no food! Called 3 times and was told on its way. They offer to cancel order? I’m we are Hungary! We want food!!!

Horrible horrible horrible!!!
Tried to place an order online for delivery. Apparently they «missed my order» After 90 minutes and way too much back and forth, still don’t have my food, and they felt it was best to cancel my order. That’s fun when you’re starving. I’ve asked for them to deliver it no matter what the hour. They’re not getting out of it so easy.
Ridiculous. It can’t be that hard.

An hour and a half for a food delivery order on a Monday at 4:30. That’s just ridiculous. The food isn’t that great either but there aren’t many options in Lakewood. I would recommend a different Chinese restaurant or maybe someone will open a good one soon.

Friendly and fast. I love their food as the vegetables were super fresh and not over-​cooked. The wonton soup was a bit of a disappointment and the orange chicken was just a tad over-​cooked but still tasty.

They serve very authentic Chinese food, probably the best in Lakewood or even in the metropolitan Denver. The only reason I give them 4 stars rather than 5 is because the dinning environment: admit it, this is not the first place you would go for a date, but «alright» for friends gathering and enjoying good foods. If you are concerned about the garlic odor all over you when you walk out of the restaurant just order a takeout.

Good food! The crab cheese wontons actually tasted like they had crab in them. The orange chicken and sesame chicken were really good! I would recommend.

The food used to be serviceable. It is one of the only places in town to offer Northern Chinese food which made it a stop for us occasionally, dined here about a dozen times or so over the last few years and the food, service, and attitude have all been going downhill.
Food– they stopped making «Northern Chinese Food» which was stated on a sign posted on the front door in Chinese. Yet all these dishes that have been «off the menu» for over 2 months are still listed on all the menus.
Service– if there’s a negative star rating I would’ve given it. Waitress was a young Chinese woman who could care less that we were there, immediately rolled her eyes when we asked to order and finally came over to the table. Tried to order off the Chinese menu, was told they had only ³⁄₅ things we wanted and that’s because they no longer make many of the dishes on that menu for a few months now. I asked if it’d be possible to get those crossed off with a marker or something similar so it’s more representative of the dishes still made, I was met with a «That’s not my problem, I just work here»… ok, that’s fine. We ordered and asked to speak to the manager as the attitude the waitress was giving us was getting absurd even when asked for water, it was obvious she did not want to be there. I was told «If you really want to talk to the boss, you go find him in the kitchen»… So at this point the service is going from bad to ridiculous. I asked one last time politely to speak to the manager as I was a paying customer and should not have to [go find him in the kitchen] and was told the manager doesn’t want to talk to you, take it or leave it.
So we left it and urge others to do so as well. Poorly run restaurants with rude service are not deserving of my patronage. I go to dinner to enjoy good food and not to be berated and treated with an unprofessional attitude. If you want a frustrating experience from the owner down, this is the place for you, otherwise, stay away.

I have to say… I should have gone with the other reviews…
I ordered delivery midday. The 2-​stars, instead of «0», is entirely because of the speedy service and the delivery person was very kind.
The food is not good. At all. I have been all over the country and have noticed that western «take out» Chinese food is much more «Americanized» than the mid-​Atlantic and northern east coast Chinese, but I was not entirely prepared for this. The online menu claims that lunch meals are served with brown — fried — rice. I ordered extra chicken to make the minimum delivery requirement, but I would have ordered «fried» rice instead if I had known it would come with white. Both the orange chicken and general tso’s chicken were identical. They were both breaded (OK) and almost missing the chicken entirely. The entire meal was very hard and «splinter-​y». The egg rolls weren’t bad. I was very disappointed because it is rare that I will choose to go the «msg» — or eat out — route if not prompted by a group.
When I choose Chinese again it will not be from this place. I chose this location because delivery was unavailable at the time from other, better recommended, establishments.

Authentic northeastern Chinese food. Thumbs way up! I guess this is the only place in CO.

We found this place close to our house, have probably ordered it 4 – 5 times now within a year. It’s good but one of those places you order the same things because when you order something different it’s not the same quality. For example the sesame chicken is great but when we ordered kung pao it was un flavorful not a bit crispy with Sauce like it should be more soggy than anything didn’t eat it. The soups are delicious and have been consistently, hot and sour especially, egg rolls I’m not a fan of. So overall I’d say it’s decent for Colorado, if you feel like Chinese that’s street and not mainstream.

I ordered online, which was quick, simple and easy. The food showed up quickly and warm at the doorstep. The food was reasonably priced and pretty good food. Easy dinner for a weekend night in!

If you like authentic northeastern Chinese food, this is the place that you must give it a try!
This is a home style cooking, owned by a Chinese family. They have two separate menus, one is in Chinese, and the other one is in English.
If you are up for an adventure, ask the waitresses for recommendations. But again, their dishes on the English menu are equally good!

Some of the food was okay, but we prefer other Chinese restaurants in the area. We were sent pepper beef instead of Mongolian and the owner argued with me about it.
This was a desperation order due to our go-​to Chinese restaurant being under construction.

The egg rolls rocked! I got a delivery order and it was their pretty quick, they’ve definitely got good timing. However, the bag my food was delivered in was soaked at the bottom when I got it. Opened up the bag to find the sweet and sour sauce spilled all over my order, mixing with my egg drop soup giving it a very funky taste, chicken lo mien isn’t bad, chicken was really chewy, the rest of it was good. It maybe would’ve tasted better if sweet and sour sauce didn’t spill into everything.

I drive one and a half hour to come here but only see a paper sticked on your door says «we are closed every Tuesday since Feb 3^rd. «. Seriously!!! Your don’t even update your Unilocal?Your Unilocal is still showing you are opening! BAD experience!

This is a great restaurant if you want your food to show up two hours late and cold, and also if you like condescension, make sure to call and ask where your food is – they’ll be sure to talk to you like you’re an idiot. Bonus: do you work in an office building and need the delivery to come to a certain door? Don’t bother telling them, they’ll ignore you and then leave when you don’t meet them at the opposite side of the building.
None of the food here is worth the awful service you will receive.

I ordered takeout here the other night. The service was quick and it was reasonably priced. The entrees are big enough for two meals.
I had the chicken pad Thai, and it was very flavorful. I tried some of my boyfriend’s General Tso’s, and it had just the right about of spice. Everything was freshly made. Nothing seemed to come from under a heat lamp.

I hate giving restaurants, especially small mom and pop places one star, but this place really deserves that honor. I really wanted Mexican from the restaurant next door, but it was really busy (hmmm must mean they actually serve edible food) so I thought I’d stop by. I really should’ve taken the hint that there must be a reason the restaurant is empty on a Saturday night, but I didn’t.
I don’t honestly remember what I ordered other than I barely touched my food. It was some chicken and vegetable dish. The vegetables were rock hard, but smothered in some sort of sauce. The chicken was way undercooked — I didn’t finish it because I didn’t want to get sick. My plate shouldn’t have been cooked in 5 minutes… maybe that’s why the chicken was gooey and maybe even raw? The side of white rice I ordered was blah — not warm and sticky like I expected and love.
And when I was done with my food I was asked if I liked the food and I merely said that it was «fine.» Doesn’t a restaurant owner/​waiter get concerned when someone doesn’t eat 60−70% of the food on their plate? The lack of attention and concern (maybe I was too polite?) for a customer that barely touched their food only made me even more upset that I wasted $ 10 on a meal here.
Oh well, next time I’m in Lakewood I’ll make sure to avoid this place at all costs even if every other place in town is packed.

Their service has gone seriously downhill. Waiting 2 hours for food they promised would be here in 45 minutes. If it’s cold, I’m putting up one hell of a vocal objection.
After tonight? Never ordering again. The food is NOT good enough to justify poor customer service.