Mountain Moving & Storage

If I had read these Unilocal reviews before our move, I would have passed on Mountain Movers. As our move came into the horizon, we asked around for recommendations from friends and associates. Mountain Moving came up time and again, so we had the estimator come out. we hadn’t moved in 42 years and were unsure how to proceed. Doug, the estimator, mapped it all out and made all the arrangements. The movers were punctual, efficient and kind to us and our belongings. We understood why our friends were raving about this company.
Our son helped with the move. He was in the military for 20 years and commented that he had never, ever had movers of this quality. He hoped the military was using them.

I have moved several times in my military career and this was the worst experience. The lead guy was rude!!! He condescending and was mocking me. When I caught him mocking me and was questioning on why was he doing that. He got his feelings hurt and said I can stop the job and leave. So I went ahead and called his office and to make a complaint. It so happen that JPPSO was making her rounds with inspecting and stop at my house. So, I explained to her about the situation and told her that the lead guy was going to leave without the job being done. She said no, they cannot just leave with finishing the Job. She called the office and the lead guy was going to be replace with another. JPPSO stayed until the other guy was relived from his duties. It took the owner of the company and JPPSO to fix this issue. Also, his buddies ratted him out that this is not the first that this dude had complaints I him.
To my military family And friends, if transportation scheduled you with this company. I highly suggest you request for another moving company because these guys are rude and don’t help you with anything!
From,
The customer 20 150 616
To the Lead guy, no hurt feelings towards you but wish you could be a little nicer and not so condescending. Coming from a woman that is single and for you to belittle me like I don’t know what I’m doing just really hurts.
One day minus today, you will know where I’m coming from!

Wanted to give a praise report for TJ, Reggie, and Issac. k terrible with names so I hope I got them all right ;-) We’re so happy with them as a team and seriously grateful to have their assistance in a huge move for us. This is the first time we have ever hired a moving company to help with a move and we were exceedingly thankful!
Was a smooth transition and was a huge amount of work for these 3 amazing men who took it in stride.
They also came highly recommended from an affluent friend who said everyone in their neighborhood uses them.
I was very sad to see that even though this hard working reasonably priced company has nine 5 star reviews out of 11 they rated over all a 3 which is truly incorrect. SAD that Unilocal didn’t publish the other overwhelming 5 star majority rather than the couple hard cases. We all have a Bad day friends, myself included.
This all being said… I would choose them again if I had the need!
Blessings. .
Brad and Matilda

We hired Mountain Moving to move our piano to our new house. Unlike the other companies I contacted MM didn’t call me at 8:30am every dang day (we work late… we sleep late) and offered a flat rate which was very reasonable. Every other company I contacted would give me an hourly rate which looked GREAT until they told you there was a 4 hour minimum. It’s a piano. It’s moving 5 miles. It’s NOT going to take 4 hours.
Max and Randy called when they left for our old house so we could meet them there rather than sit around an empty house during the appointment window. They were personable, they were quick, and they were clean. There were no surprise costs or additional charges. This whole process could not have gone better.

you are attempting to save your behinds now, where were you when we needed you? I don’t buy your BS and never will. I still stand by my review… do not use them or you will be sorry. There is a lot you could have done at the time and didn’t, not to mention loosing items and never finding them. By the way to post this almost 2 years later is just an indication what a joke your company is. Nope not gonna fly with me.

We called Mountain Moving as we had talked to the owner before. We did not ever think we would need movers, but when the time came, they were the first we thought of! From the first contact they were great. They sent out an estimator, as we had no idea what we were doing. He explained how it all worked, gave us an estimate and we scheduled the following day for 3 weeks later. The moving day went GREAT. The guys showed up on time, ready to work. They were all extremely polite, very helpful, patient and kind. During a very stressful time, they gave us a feeling of calm and support. No question went unanswered, and everything was moved with care – quickly and efficiently. When arriving at the new home, (45 min away) they unloaded, put things exactly where we wanted them, put together things we needed, even gave us advice on placement on a few things! When all was said and done, the bill was even less than the estimate. My whole family (parents, etc.) all said it was the best moving experience any had seen. Kyle and Brandon were the 2 lead guys and they went above and beyond, and really made a day we were dreading into a successful day. Thanks guys!

Look, moving is hard. You have to build in a little flexibility and be pro-​active if you have a tight time frame. Mountain Moving & Storage is a company you can trust. I have moved cross country TWICE with them. One time their crew packed me as well. Nothing was damaged or lost. I even stored my things for 2 months on the west coast before coming east. The drivers contacted me and arrived on time (within the scheduled window). Every time I called the office, someone answered and helped answer my question. Mountain Moving helped me work with Stevens to get the appropriate receipt for my employer too.