Office Max

I came in about 2 weeks ago at like 8:50 pm when they were about to close. I wanted to print a document I only had in my phone, Eric was so helpful, he let me email my document, printed it, then made my copies. He didn’t refuse to help me since they were about to close. My copies were ready quick too, I wasn’t there past 9.
He was nice, friendly and he had amazing customer service, I will definitely come back here.

I just bought a printer here and the customer service was great to me as they ask how they can help you as you walk in to the place. The guy that helped me explained the differences in printers and I ended up getting a laser printer that I am very happy with.

If this place was adequately staffed they would have received five stars. But every time I come here there never seems to be more than three employees in the entire store, service can be a little slow. Anyway this store is much better than their competitors. It is very spacious, especially the printing center, they have a large selection of inventory, and great clearance prices throughout the store. After searching a couple of other stores for specific things I needed, finally came here and they had everything I was looking for with some variety. There is parking in the front, side, and back, I usually avoid the front, never any parking.

Friendly staff… But the copy center is SLOW. I pre-​ordered my docs to be printed, and got my email saying they are done. Came by, and to wait behind people who don’t know what they want. Is a Huge waist of time

5 Star review because Troya is very pleasant. Office Max is not convenient for me but i was passing by and needed something from there so stopped. If they are going out of business I hope someone else will snap her up soon, she would be an asset to their bottom line. Nice people working in your store equals more revenue. Do the math!
Good Luck and Best Wishes to Troya! Hope you find another job soon making more money!

Sandy had helped me in the printing department. I can’t thank her enough. I was able to email her all the information and documents and she printed them for me. She was very knowledgeable about which type of cardstock/​poster paper to use. Thank you Sandy. My order was ready that evening and I was very happy with my poster and invitations!

I had a small issue with finding a backpack and needed help as I am disabled, I would like to thank Samantha and the rest of the employees at this store they where most helpful and kind and respectful while helping me find the perfect backpack. It was a super important purchase for me since I am diabetic and needed to get the right backpack to suit my needs I shop here all the time and always have good experience anytime Thank you!

Well considering it’s going out of business I really don’t have much to say. I always thought their prices were too high. Staples is right across the street so I found myself going there for my office supplies as opposed to this Office Mac location.
What I do like about Office Max are the perks that they offer to teachers. If something is in sake and there’s a limit to the quantity that may be purchased if you’re a teacher the sky’s the limit. This deal truly comes in handy when I’m making homework folders for my class and the limit is 5 per person.
The store is always clean and well lite and the salespeople are helpful but as I’ve already stated I prefer Staples to Office Max or Depot.
Kim giving it 43.5 stars because of its good customer service, cleanliness and great sakes prices but I ring like the small limits that they put in the same items and I also feel that their regular priced are way to high.

Their print shop is amazing. I went to 3 places to try to get something printed on a heavy card stock, all of them told me they couldn’t do it. The associate here helped me to go above and beyond to make sure I received great quality prints at an amazing price! Thank you Natasha! Somebody give her a raise !!!

It’s close by so I come here for my office and school supplies. When you first step in, you’ll notice how quiet it is and how there are a handful of employees. They’re all very nice but they’re also hard to find. The only time I saw employees was when they were working the cashier.
Everything is relatively clean. They have a big selection of different types of office supplies. I was able to find what I need quickly and was out the door. No problems whatsoever.

It’s pretty well stocked, clean, and the staff is friendly.

I purchased Iolo Antivirus software and a flash driver form Office Max a couple of days ago. I tried to locate products via the website, but the website kept saying the product couldn’t be ordered online and picked up at this location, and wouldn’t confirm that the product I wanted was in stock. The site said I should call the store.
This used to be a pretty good location to purchase furniture, technology and software. They seem to have less of everything, as if the parent company of OfficeDepot/​OfficeMax the conglomerate was getting ready to close it.
They don’t have digital cameras anymore, but they have some furniture, some ink and toner, memory, printers, a few computers and some low-​end prepaid cell phones on a kiosk. Not very exciting.
That would be a shame because it would leave the Lakewood area without a technology store. That would mean going to the OfficeDepot in Signal Hill to purchase these products.
OfficeMax used to send me better rewards coupons and now they aren’t very compelling. Is it any wonder that the employees are a little indifferent too?
OfficeMax or OfficeDepot or whatever you call yourself, can you turn this store around and make it a compelling place to shop?

1 star for the fecal matter crust on the women’s bathroom (pic provided) and they didn’t even clean up after I reported it. Smh

I have only be in here for print services so that is what this review is related to.
You can copy your own stuff here (self-​serve) for 10 cents a copy for black and whites or (I think) 49 cents a copy for color. You can also have the people who work for you make your copies or enlargements. They also do laminating and enlargements and you can print from your flash drive as well!
The staff here are nice, friendly, and helpful. Every time I have a question about something, they are courteous and full of information (and never act like I’m an idiot for not knowing how this or that works)… which is wonderful.
This location is kind of out of the way and a bit hidden so it never is very crowded and I have never had to wait very long for any kind of service.
Overall: I’ll be back whenever I need stuff copied or laminated!

When I need to buy office supplies, which isn’t very often, I usually go to this Office Max location, since it’s close to home. They have the usual stock of office supplies you’d expect to find at other similar businesses, like paper, writing implements, binders, phones (both corded and cordless), office furniture and a limited stock of computers with associated accessories and peripherals (monitors, printers and scanners).
The most expensive item I’ve purchased from this Office Max was a Windows XP upgrade CD for an older computer I used to have. I was supposed to bring a little slip of paper containing the UPC code and price, but for some reason, there weren’t any available on the rack where I picked up the product carton. One of the clerks on duty was able to get one somewhere (not sure where but I had to wait at the checkout while he went to get it). I just thought that was little strange they didn’t have any of those slips available but I’m glad they found the right one for my purchase.
This location also has a section on one side of the store where they do high-​volume print jobs. (I’ve never used this service.)
It seems whenever I come here, it’s NEVER busy. Makes me wonder if I’m coming during off-​peak times or if this location is doing well financially, despite being located on a busy thoroughfare across from Lakewood Center Mall.
Parking is available in front next to Lakewood Blvd. with more in the rear of the store. (I’m not so sure if I’d want to use this back parking lot at night, though.)
It looks like Office Max has merged with Office Depot. Time will tell what this merger will produce in terms of products and service. Should be interesting…

Going into this Office Max was not great to say the least. The customer service was horrible!
I walked in and was greeted by someone who asked if I needed help. I said, «Yes, I’m looking for printers that were on this discounted list (I showed him the coupon). He said I don’t know and stood there looking at me. I just walked away to the printers by myself, he didn’t offer to show me where the printers were or tell us any information about the printers.
Then I find a printer on my own and take it to the checkout. After I am about to pay the checker says do you have a USB cord for this printer. The checker goes into a confusing rant about how to set up the printer, asked if I knew what I was doing, he started to get a little attitude at the questions I was asking because he was so confusing, and how the cord doesn’t come with the printer but it’s easier with the cord blah blah blah. I am 25 and consider myself technologically equipped but this person was confusing and then gave a little attitude. I found them to be quite rude and unhelpful. I won’t be back. I would much rather go to Staples. The only reason I chose to go to Office Max was a coupon I had but it was not worth it.

The WORST Office Max you could possibly enter. This place is so unprofessional, especially on a slow weekend such as Sunday.
I was looking for a new computer table and I walked around the aisle literally for 10 minutes. I was hoping that someone would help me out, especially since there were 3 employees a couple feet away from me.
They didn’t do ANYTHING, all they did was cuss a lot and talk about hooking up with so and so’s sister.
All I wanted was a computer table :/.

This place rocks! Melissa has great people skill and customer service skills. I am not computer literate at all and she is soooo patient. Its rare now days to find patient and knowledgable people. However, I found both of those things today. I’ll continue to come here

This place came in clutch when I needed a print cartridge for my Brothers brand printer. I got in and out so I was happy. $ 1 off your cartridge purchase if you recycle your old one.

I’ve only been here once and was slightly impressed. Everyone here was very friendly, though they offer conflicting information. I work in an office and we needed just one copy of a huge document made. The document totaled about 500 pages, so obviously the copy would, too. The FedEx office place up the street said they could have it done in a few hours, but charged more than Office Max. When I showed up to the print center, I was told by an employee that the copy job (500 pages) would take three to four days. I was about to protest when another employee stepped in and told me that this wasn’t so, and that the copy job could be done in an hour or so, and that they would call when it was ready. Crisis averted! My boss was able to pick up the project on his lunch and all was well!