Zenails At Belmar

The fact that this establishment is highly rated by Unilocalers concerns me a lot.
My two girlfriends and I decided to get pedicures last Sunday, May 29^th. The technicians seemed rushed and didn’t do a great job. All three of us were disappointed — they didn’t do a great polish job and we paid $ 94 for two pedicures. Seriously?!
There is a lot of competition in this area for nails, so my girlfriends and I will be seeing if we can find a better nail salon.

This place is so-​so. If you have other options I would say it’s a no-​go.
I came here many many moons ago and didn’t return because my pedicure chipped after just 4 days. (Low quality polish? I certainly wasn’t out and about kicking rocks)
My friend was in town and since we were already in the area we decided to give this location another try.
I opted for the $ 43 package that included Paraffin, was asked if I wanted my heels buffed for an extra $ 10. My inquiry: «Isn’t this included in a basic pedicure?»
Apparently it is, but not to the same degree they would do it for the 10 additional dollars.
They market this $ 10 option as «callus removal»
I passed on this, not wanting to pay more for something that is included as a standard service at other salons.
Nail staff didn’t let our feet soak for very long, seemed like they were in the water for about 2 minutes and then the tub was drained.
PROS:
Walked in without an appointment and didn’t have to wait.
Technician did a stellar job on my toe polish, and so far it’s still intact. (It’s been a little over a week)
But will I go back? Nah. Second try was enough. No need for a third.
Staff here are very nice, however for what you get the services are overpriced.
(HA, that rhymes)

Alright I am officially a regular at this nail salon. Pro tip: schedule with Don or Brandon and your nails will always come out looking AMAZING and I’ve personally never felt pressured into services by them. I agree that their prices are a bit on the high side however I love the services they offer and Don and Brandon always do an amazing job.

Publicly calling Zen Nails out for consistently up charging by giving services people don’t ask for!
It’s one thing to try and up-​sell a service, which some of their employees do rather aggressively. It is absolutely dishonest to repeat back to a customer what they requested (a simple polish change for example) and then launch into a $ 40-​$ 50 service!!!
Please report them to the Better Business Bureau if this happens to you. They need to stop taking advantage of people and go back to just being a nail salon.
If it weren’t for me experiencing this and seeing it happen to others, I’d give them more stars but none of that matters until this practice changes.

This place is very nice and the staff was friendly. The only reason it is not getting more stars is because of the prices and because I was charged for something that I didn’t ask for. Again it’s a nice place with a great variety of colors, however there are some less expensive places in the area

I made an appointment for a polish change only, I didn’t want a full manicure. When I sat down, they had me dip my fingers in a bowl and then proceeded to massage my arms. When I was done getting gel polish on my nails, they charged me for a full manicure and it was very expensive! I said I booked a polish change and we discussed prices before I even sat in the chair. The tech proceeded to ask me why I didn’t stop her from doing the full manicure, and my serious answer was «I had no idea I was getting one.» I don’t know what is included with what services and I didn’t expect that once I dipped my fingers in the bowl as they directed me to, that I was getting a full manicure even though that was not what I booked. The whole situation was awkward and I ended up paying for the polish change and then tipping the tech the difference to cover the full manicure. Both the tech and I were not happy with each other.

This place is terrible! Do not waste your time. I took one of my employees here for a reward as she often picks a pedi. And they were rude over priced and did a terrible job. Much better places to go. Just drive a little out of Belmar.

We had our nails done today at Zenails. I won’t be going back. Nail techs were not friendly. The lady I had was very rough, grabbed my hand and twisted my fingers, kept on filing my finger instead of my nail, made 3 of my cuticles bleed when trimming them. My nails are mis-​shapen and chucks of glue under all of my nails. Not at all impressed.

After going in for a pedicure that left holes on the bottom of my feet I won’t be going back. Even though I told the tech the scrub was hurting the bottom of my feet she didn’t listen.

Very over priced… rushed through the shellac manicure which was 42.00 for a twenty minute service. I had to point out to the technician that the length of the nails did not match up. Nice people but it is way overpriced and under performs. They used to be better but have gone downhill.

Went last monday for a gel rebase and never again will I ever go there again the owner said one price and when i went to pay it was $ 20.00 more which was
$ 48.00 total and sorry but the nail tech did an awful job polishing my nails/​and no shine what a mess!!! Had to go else where amd have them redone because i know she would have not redo my nails and I mean the greedy owner…

I was able to get in for a pedicure without an appointment on a weekday evening. Service was good and the shop was clean and decorated nicely. Pedicures are more expensive than I prefer and charge additional for callous removal, which seems like it should be a requirement for a pedicure. Tech tried to upsell me on a more expensive pedicure and to get a manicure about 4 different times. It was $ 50 for a basic pedicure + callous removal.

I’ve been going to Zenails for years. Although I am a loyal client of Maria’s, all of the nail techs are nice.

It was ok. Definitely overpriced for the service received. I went because I had 2 hours to kill and needed a pedicure. She did an adequate job, but it was no better or worse than my normal nail spot which charges $ 15 less for the same service, and not $ 10 extra for callous removal. I can’t even attribute it to location because I wouldn’t exactly call Belmar upscale.
Service was fine, but like I said, not worth the upcharges or higher prices than other nail places.

I came in without an appointment but still was able to get my birthday mani/​pedi. The overall experience was ok. They got a big selection of nail polish. I got a shellac mani and a mint pedi which were well done, but I think it was quite expensive for the service provided. The technician was nice and friendly without being too talkative.

Overpriced for the service you get. Atmosphere is nice but smelled terribly like acrylic.
I have no problem paying for a good service but I have been to cheaper salons that provide a much better pedicure. The pedicure was rushed & sloppy. The massage was terrible. You can pay an up charge of $ 10 for a massage extension but this shouldn’t mean the one the give you is crap and very rushed, did not rub bottom of feet or even lift my feet off of the foot rest during the massage. Will be trying somewhere new next time.

This is the first time I’ve been here, and although I am only giving it 3 stars, I will be back. I was getting a massage next door, and knew I wanted a pedicure too, so I just walked on in at 4:30. They were clearly in the process of closing because there was only one other woman getting a pedicure, but the very graciously signed me in and sat me down. The place is spotless, and truly decorated more upscale than the usual mani-​pedi spots I frequent and are in the area (except for the actual upscale spas). There were lots of polishes to select from and I loved the way the were organized and displayed by color. Tami gave me my pedicure and it was awesome. I did the paraffin dip upgrade, and it was worth it. The massage part was great. and she was very attentive. Friendly without being too talkative (which is a pet peeve of mine if I am trying to relax and disengage). The price is in line with other similar spots, and I would definitely pick this place above some others that don’t seem as clean or spa-​like. I haven’t gotten a manicure or was here, but would absolutely try it. My only «complaint» which isn’t even legitimate if they were getting ready to close, is that the entire pedicure lasted 32 minutes. I wasn’t in a hurry, but also didn’t want to sit for too long, so all in all it was perfect for me. BUT if that is routine, people will likely feel screwed.

OOOOOOOOOOVER PRICED.
Service was ok – the massage could have and should have been longer — and the price of a basic pedicure is just far too much for what you get. It looks nice in there, I guess, but if your product doesn’t match the price, I’m not returning. And guess what? I’m not returning.

I got talked into trying this salon again. We were able to walk in at 1pm on a Monday and get seated together, which was great. The lady who looked to be the owner did my nails, and was so rough when she was working on the cuticles, I involuntarily jumped and pulled back my hand. What is with trying to be as fast as possible? Their prices have gone up since the last time I was there. Sis’s polish was already coming off in a couple of days. Not a great deal for the price.

I’m not one to give bad reviews at all, but I got my nails done here today and I have to say, I was not happy when I walked out. I just wanted simple gel nails, in a muted mossy green color. I found a color that I liked on their sample nail wheel, she repeated back the same name (Green Light), but then the color she actually gave me was purple/​blue iridescent, not even green at all!!! Apparently she had to mix 2 colors to get the green, but whatever she did, did not work and looked nothing like what I was expecting to get based on their sample.
Sure the place is pretty and I could see how some people would be happy with it, but it ended up costing me $ 40 and I literally came home and immediately painted over the gel with a color that didn’t make me look like I was a 3^rd grader trying to have mermaid peacock nails. I won’t go back there.