The communication with this company is ridiculous. Not only do they never answer their phone, they rarely call you back. After a few days of very scarce communication with them, the guy calls me an hour before my party began(I had already called and left two messages since he was two hours late) telling me he can’t find my address. I had already spoken with someone two days prior about how to get to my house, so this was frustrating. On top of that, he was about an hour away. When he still hadn’t shown up when the party begun, I left yet another message asking someone to call me. No one called me back. He eventually showed up, but I will not be using them in the future.