Coach Factory

I have heard of the Tanger Outlets, but never visited one until recently. Great shopping experience as soon as I walked into the Coach store I was greeted by a male employee with a wide friendly smile and handed me a 50% coupon, which is not bad for a first time visitor. I started looking round the store for a specific handbag that i always wanted. A Sales Person approached and started to help me by explaining the different materials, what was needed to keeping looking like new and colors that were available.
Walked right to the cashier, made my purchase with no waiting OR hassle even though the store was pretty pack.
walked out of the store with a wide smile on my face and a gorgeous bag. YOU GOT IT LOVE IT.

Great deals. However, I used their wireless checkout and they couldn’t print my gift receipts. It took them 20 minutes and printed ²⁄₆ receipts. They don’t care about their customers time so make sure you allot more time to deal with the hassle.

I have been to this store two times and had good experiences both times. They have a large inventory and GREAT DEALS. During my most recent trip on Christmas Eve the staff was very helpful.
I purchased a hand bag for my girlfriend that was normally around $ 280. With the steep discounts it came down to $ 88. I thought this was a great deal.
There was a short check out line but i didn’t have to wait in it. One of the staff members came over and asked if we were paying via credit card. I said yes and she asked us to follow her over to the middle of the store. She checked us out on her phone and we were on our way.

good deals… horrible customer service. The store was full of employees, but not one asked if I needed help. However, everyone around me was being approached. I asked for a manager and she had also walked past me. When I told her how I felt she huffed and walked away. I’m done with Coach.