Hardee Brothers Dry Cleaners

They were wonderfully nice and got out a tough coffee stain from my boyfriend’s expensive suit. Great staff! I would recommend them to anyone.

Being semi-​new to the area, I’m always looking for opportunities to find new vendors & shops through Groupon. It’s a nice way for me to evaluate vendor services and offerings without the heavy financial risk. Usually, I end up finding great vendors to add to my loyalty list. This time, however, was an exception.
I went to Hardee Brothers one Saturday morning to drop off two pieces of cleaning, mentioning that I had purchased a Groupon for $ 20 worth of cleaning. It had taken me a few weeks to make the time to go in since they are not open on Sunday and their weekday hours are too early for me to make post-​work.
When I mentioned the Groupon, they asked for it and I showed the digital version on my iPhone. «No,» the women said, «You have to print it out.» I questioned this since it did not state that on the Groupon. She pointed to a man (I think he may have been the owner) and said «He makes the rules.»
I questioned He Who Makes The Rules, and was told in a very rude, and condescending manner that he would only accept the print-​out and that «it says it in the fine print» (it wasn’t. I checked a second time as soon as I left). I said, «So you want me to drive all the way home, print it out, and drive all the way back?» Yes, I was told. Not, «Just bring it in when you pay», or anything even remotely flexible.
Well, I drove all the way home all right, but I will NOT be driving back. Groupon was kind enough to refund my money. (Hello, Hardlees! Take a lesson on customer service!)
If you’re going to offer a Groupon, be sure to have your customer service game face on because customers are checking you out!