McFalls L E & Son & Granddaughters Wlm

I used this company for several major exterior painting jobs from 2008 – 2010 and was pleased each time with the results. Their pricing was fair and since the work is done entirely by the daughters of the owner there’s a high level of workmanship and attention to detail in each job.
The area that drastically needs improvement is their communication and commitment to staying on schedule BEFORE the job is started. Maybe it’s just a matter of being better organized. You have to «pester» them to get back to you or to remember estimate appointments. I’m willing to overlook this because this crew of gals are easy to work with and their work ethic strong, but as an outsider experiencing this firsthand I could see how they would lose jobs. I have also recommended them to several friends but was first quick to explain that patience and persistence is required. Everyone I referred to them also had good experiences with the quality of work.
With this being said I’ve been waiting since Feb 2012 for them to come look at a job that was rescheduled several times last year. I’m sure it has totally slipped their minds, and when I call them I can expect they will be very apologetic, embarrassed, and accommodating.