SpecialEyes Optometry

The staff and Dr. Tarek are great. The service is efficient and friendly. I go back every year!

Had Eye exam and was happy with the exam. The Dr. was friendly and professional. I would of given them 5 stars but the front desk lady was not friendly. She seemed to be having a bad day and took it out on me. Will return but I hope I don’t have to deal with her again.

Been here before and they’re great.
But today was just not good.
Came here because my last contact ripped and I needed an emergency pair so I thought I’d pop in for my prescription since I’ve seemed to misplaced it.
Saw them leaving for lunch so I said ok, we’ll kill the hour. It’s been more than an hour and they’re not back. I have a lot of stuff to do today and this is not ok.
Edit– removed a star because It’s been 15 minutes and they’re still not open after the hour. This is a HUGE inconvenience.
I will have to write more about the experience after they’re back from «lunch»

I had to call four times to get an appointment. The first three times I called (all during business hours!), I got an answering machine and left messages. Never received a call back.
When I arrived early for my appointment, the receptionist was on the phone. I can only speculate, but this did not sound like a work-​related call. When she finally had time for me, she was rude and snippy.
The doctor wasn’t in yet, so I had to wait. He walked in about 10 minutes after my scheduled appointment time. I was let into the room 15 minutes after my scheduled appointment time. I told him about having to call four times for an appointment. His response was «maybe you called the wrong number». What?! I then told him that his receptionist wasn’t very friendly when «helping» me check in. He mumbled some excuse (the receptionist is a young girl, she was wearing Uggs, leggings, and a huge jean shirt — not professional at all).
He rushed through my appointment, directly ignoring questions I asked him. He then handed me contacts to put in. I put in the right one, no problem. I opened the left one, and it was crinkled up — I have worn contacts for 23 years, and I have never seen one like this. I told him, and he said «I’m sure it’s fine, just put it in — it’ll mold to your eye». I did as he told me, and it felt like it was scratching my eyelid. I kept it in and left his office, heading back to the rude receptionist. About 3 minutes later, I couldn’t keep the contact in any more. I took it out and asked for another one. She told him, and he begrudgingly handed me a non-​defective replacement.
Over all, this place is a trainwreck. It’s $ 89 for a contact exam. Spend the extra $ 20 and go ANYWHERE but here. I feel cheated. Really, REALLY bad customer service. And if you’re reading this, Dr. Tarek Mohana, you should really work on patient interaction. You were cold, unfriendly, and outright rude. Your patients should feel heard and valued — not like they are an inconvenience.

I had to do an Eye exam and I took my time to look for a good Dr. around the area, I went on Google and Unilocal and read about Dr.Mohana.He met my expectations an even exceeded them.
I will definitely go back for my next check-​up in 12 months and I’ll highly recommend him to all my friends & relatives.
Thank you Dr. Mohana

This place is the greatest for exams! Inexpensive without sacrificing the quality eye exams that I have paid 3 times as much to get.
Super-​friendly docs and convenient to my normal errand routine. They take walk-​ins too, so I don’t have to schedule 3 weeks out.
Two thumbs up!

I haven’t had an eye exam in over two years, (I had yet to find an optometrist I liked) and I wear contacts with a very high astigmatism. I was down to my last pair, with an expired prescription so I had to go get an exam. I decided to go to Costco since a friend of mine told me they had an optometrist in store. At first I was a little nervous, but it ended up being the best optical office I’ve ever been to. Dr. Mohana seemed very well educated, gave me a very thorough exam, and even gave me a couple sample pairs of contacts for free to take with me. Overall it was a very friendly environment and I couldn’t have asked for a better experience!