Subway

I ordered a 3ft sandwich for a party, and while the ordering process was as easy as one could wish for, and the pick up was a seamless process, I am completely unsatisfied with the product. Though my order was clear that mayo and mustard were to be on the side, it was inside of the sandwich itself from one end to the other. There were guests at my event that were unable to eat (except apps and salads) because of this.
When I called the store, I was offered a platter of cookies as compensation. To which I would have to leave my party to go and pick up. I was also told I could BRING THE SANDWICH BACK, which was a laughable suggestion. I feel that the product I paid for was ruined by the carelessness of the employee responsible for making it. The manager at the store was not concerned in the slightest with the inconvenience and lack of customer satisfaction that was caused. They had one task, make the sandwich as requested (as it was paid for!!) and when they failed they couldn’t muster even a respectable form of apology. I will never use this service or go to this particular shop again.