Wygant Electric & Garage Doors

Horrible experience, suppose to come out on a Friday, no call no show made arrangements for someone to be there no one called to let me know they were not going to arrive. Their excuse was they were at another house where the power was still off and couldn’t make it. Umm could’ve called and told us. Then rescheduled for the following Tuesday same thing wouldn’t of known they weren’t coming if I didn’t call, which I changed my work schedule. Once again she wanted to reschedule I call her angry said call the landlord to see if she agrees with the next appointment. She said I cancelled the appointment which i didn’t. I would rather use YouTube to fix my electrical then to use this unprofessional company. Finally found another company to come out. Wow they came when supposed to thank you kenker electric for the great work. I suggest people use them

With them for a awhile and james is as smart as they come, well educated in his field, dont understand the noise that im reading. Maybe a bad day, but this guy is knowledgeable and crafty as they come.

As a Lawyer & a Real Estate Broker, I do a lot of business with a lot of people for a lot of different reason and let me tell you that my experience with Wygant Electric & Garage Doors, was by far the worst experience EVER!!!
Office manager, Heather, was absolutely no help at all. In fact, she made the situation worse by continuing to lie to me. Please take your business & your money elsewhere.
Todd

Was nervous at first to have this company come out and change out my outlets. My Insurance company picked this company to fix my issue. I crossed my my fingers and hoped for the best. Heather called me as scheduled and followed through with scheduling and letting me know how far the technician was from my house. A simply phone call goes far in my books. So far so good. Tech james came out to fix my porch light and had to come back another day since i had 23 outlets and a door bell button to replace. Again Heather called me as scheduled and made another appt. James was on time and was very professional. I am really glad this company turned out just fine because the initial company that the insurance company assigned never called to schedule an appt so I asked for a new company to be assigned. I really dislike and dont put up with companies that dont follow thru. Work is hard to come by these days so communication and being professional is important. I plan to have james come out and install ceiling fans in my bedrooms. I guess you cant always believe what you read. I hope this company reads this review because it was well deserved. A simply phone call goes far. Keep up the great work Heather and James.

WORST EXPERIENCE EVER !!!
As a Lawyer and a Real Estate Broker, I do a lot of business with a lot of people for a lot of different reasons and let me tell you that my experience with «Wygant Electric,» was by far the Worst Ever! Where shall I start… incompetent technician, lying ass office manager, Heather. Please do not do business with this company.
Todd H.

I’m not sure why the other reviews are so bad. I had an appointment through my home warranty. Placed the request online on a Saturday – was called on Monday and appointment made Tuesday. Came right in the middle of the promised time window, was completely professional, knowledgeable, and got the job done (fixing an electrical short in a junction box). I would have no problem calling them again.

Scheduled service between hours of 11 a.m. and 1 p.m. At 1:15, called to inquire as no one had been out. After calling back several times, I was told each time that someone was coming. No one ever called me back and no one ever showed up. I’m done.

We hired Wygant Electric to rewire and put up lights in our garage. They put up conduit and rerouted our entire electrical in our garage and installed several new outlets. They also installed 4 new lights in the ceiling. He also fixed multiple problems that we didn’t even know about in the actual electrical box. Excellent service and he gave us what we wanted for a great price. This was a HUGE job and we are so happy with the results. It looks like we have a new garage now. Thank you Wygant Electric for such a great job. Great experience!

I was referred to them through my insurance company to have warranty work done on my attic fan. After leaving several messages, I never received a call back. I contacted my insurance company and was told that they would follow up, and would receive a call from Wygant by the end of the day.
Two days go by, and still nothing. I called again, and finally spoke with Heather. She blamed my home owners insurance, and said that they never gave her my number to contact me. (Apparently forgetting that I had already left several messages with my phone number on it.). We set up an appointment for two weeks later.
The appointment came and went with out a single phone call. I once again attempted to call Wygant, and gave up after 3 more calls.
Absolutely horrible communication, and its a wonder how they stay in business in this day and age…

I made an appointment which they missed… I called to see what happened which they said they will call me back which they didn’t. I left 2 voicemails.
They called me back now to say that a new girl screwed up the first thing and they had to leave the office for the second thing.
*** I called Dean from Maine Electric. He came within an hour and fixed my problem.

TLDR:
—Took over 1 month to get service.
—Never ever returns phone calls or messages (even even if they promise they will in 5 min, will lie to your face and still not call back).
—They do not keep their appointments at all, even when their customers take time off work without pay to accomodate them.
This is quite possible the worst company in history both in terms of service quality and overall attitude. Was referred to them through home warranty service to have my garage door opener replaced. Took them a week to come out and give diagnostic, after which they informed me that they needed to order a new circuit board to fix the problem. Relatively routine right? Except afterwards they didn’t call back for ONE MONTH! Seriously 1 entire month! I had to call them back to see what was going on. Turns out they never followed up on the manufacturer and only found out when i called that that part was no longer available…
Still, I wanted to get my garage door opener fixed, so I gave them the chance to simply replace the whole thing. Since i work late everyday, it was difficult to arrange an appointment time. However, I really just wanted to get things done. So eventually we set a mutually convenient time to perform service. I even took a half day off work without pay just to accomodate them. After getting of work early on the day of service I decided to check in with them to confirm that they were coming. Turns out they have cancelled the appointment because they received some mysterious form of «communication» from my home warranty (which they totally denied) telling them that I had cancelled the service. WHAT? why would I do this? and they didn’t even bother to call me to confirm the cancellation?
CONCLUSION: after waiting over 1 month and losing half a day of pay, they still accomplished absolutely nothing at all. Furthermore, they did not offer me an apology, or even the most basic form of customer service courtesy throughout the entire process.
STAY AWAY FROM THIS COMPANY. AS FAR AS POSSIBLE, they are the absolute epitome of unreliability and horrendous customer service. I don’t even know how they stay in business.