Pro Video

Pro Video TV Repair is without a doubt the most incredible TV Service I have ever had the pleasure of working with! This family run business treats YOU like family! They have been in business for 40+ years and are the best in the business! They are extremely knowledgeable, friendly, proficient and take the time to analyze your issue. For me, it was time to upgrade my 10 year old TV and I was fortunate to be able to purchase a brand new Samsung 55″ LED Smart TV directly from Pro Video TV. Bill & his son. Bill, Jr. took the time to set up all the cables, wires & accessories and even removed the old TV & Battery Back-​up unit which was defunct. Bill took the time to set up the entire TV system and Internet capabilities and made sure I was comfortable with the controls before he left. If I had to option to give Pro VIdeo TV Repair 10-​stars, I would in a minute! These guys are A+++++ & I highly recommend them!

Pro Video STANDS BEHIND THEIR WORK. We recently had them service our 50″ Samsung DLP. Bill and Bill Jr. came to our home and repaired the tv. When the factory replacement part went bad, they came out again and replaced it. Lorraine was patient and friendly during our calls.
They are professional, reliable and good to do business with. We recommend them highly.
Dilip

Pro TV came to my house approximately three months ago after I called them and told him that the green light was flashing on our Mitsubushi TV. They said it was the power board and they quoted me $ 460 to come out and install a new power board. The next day Mr. Stevenski and his son came and took the back of the TV apart called me while I was at my office and told me that there may be more problems than just the power board. He told me, «I don’t know what it’s going to take the fix the TV but you have to trust me.» I told him to go ahead and fix the TV. When I got home he told me the TV was «like brand-​new» and that they got it all straightened out. He charged me $ 600 for the power board alone. His bill was $ 1029 but he told me if I paid cash he would take the sales tax off. He also warranteed the parts and labor for 90 days but said that the TV should be good for a long time to come. Now three months later, just days before his 90 day guarantee would expire we now have the same problem. After several phone calls we got him to come to the house but he told us it may cost more to get the TV working and I told him that I did not want to hear it as the TV was under his warrantee. He changed out 7 resistors and told me that the parts were $ 200 and presented me with an invoice. I told him that if the TV was still working in 90 days he would get paid. He would just have to trust me as I trusted him in the first place. Later his wife called and she was quite rude on the phone. Also our cleaning lady was made very uncomfortable by him. She told us he was very foul mouthed while he sat on the couch watching his son do all the work. After he left I did a little research only to find out his $ 200 resistors were really only $ 3 each and the $ 600 power board was only $ 56. This guy is a rip-​off from the word go. I wouldn’t hire this guy to change a light bulb.

I called to ask a question and got a rude and unprofessional women on the phone, she hung up on me. I would not refer people to this repair place ever. If you are not able to help the person with the problem i would refer or at least be nice. Its basic business skills to help the client out. The might refer or come back in the future.