German Service Center

Love these guys man, they care about your car and our really trying to help you and not try to rip you off, Its the little things that count and they take care of that kind of stuff

I’ve been using German Service Center for several years and they have never disappointed. They are very professional, pleasant and the prices are fair.

I have been having my getting my Mercedes services/​repaired/​anything you can think of, here for ages and I have so say I feel SO spoiled and blessed because I have never had such a pleasant experience at any other service center or auto center in my life. They always provide quick, honest service, never try to up charge/​up sell you and try and work with you to make sure all of your needs are taken care of.
Biz and his team have always brought my car back to be in perfect condition, and always are super patient as they explain issues with the car and their recommendations on what should be done, or what can be held off on. Even pondering budget issues they are able to lay out what to prioritize.
Incredibly professional, and well priced. I cannot imagine going anywhere else. I recommend everyone go here.

Remember that episode of Seinfeld where the mechanic (David putty) cared so much about jerry’s car that he couldn’t part ways with it? He ended up stealing the car when jerry said he was gonna take his car elsewhere…
Well let me say this– German service center cares about your car just as much, but they don’t steal your car and you won’t want to take it elsewhere. Bring your Mercedes here. The owners and staff care about your car and is genuine unlike so many auto body and mechanic shops out there. They are honest and always do the most amazing and efficient work. They are quick but cut no corners, do the best job but don’t cost an arm and a leg, and are the most trusted Mercedes shop in my opinion.
The staff is always sure to inform you of everything– from, what work needs done before they do it, what work doesn’t need done that another shop had previously told you to get done, and on top of that they’ll tell you why you don’t need it done so that anyone can understand it.
Did I mention how friendly they are? FIVE STARS

Very impressed. Came here with my baby (1998 e320). It was in desperate need of some tlc. Jimmy immediately took a notice to some minor injuries that needed repair. I could tell he has a passion for the cars.
His son let me know they would take a look at the car and call me with the quotes. He did exactly what he said and they were very honest about what needed to be done and the prices. The was no trying to sell me up or force me. When I came back he talked to me in depth about the car and how we could maintain it. five plus stars, excellent customer service and fair pricing. Great spot.

Jimmy & his son are the best. Was nervous to try another shop outside of dealer. They identified the problem and performed extra work! All for a cost that beat my mechanic! Their customer service is the best! Will be a repeat customer!

This business was recommended by my barber who drives a VERY nice high end Mercedes. I tool my CLK coupe there. This family owned business is one of a kind in the DMV.
Today is my 3^rd visit in about a year. Everyone there is very nice, courteous and professional.
On this trip, I dropped my car this morning because of something I perceived to be a major problem. Received a call from Service Adviser. He gave me details on what what going on and told me not to be concern unless the problem is recurring.
So often business as such will up-​sell just because they know the average customer don’t have a clue. The Service Adviser was great explaining in details the problem.
This is not some hole in the wall business with shade-​tree mechanics. They are better than the the 3 local Mercedes dealers in the Washington area. VERY professional and hands on.
They have a customer for LIFE with me.
Thanks!

Professional service with a smile! I can’t iterate this enough — you catch more flies with honey. Biz & his staff were very informative, provided a timely service; and, most importantly, were honest. They’ve just gained a client for life — because of INTEGRITY. Unlike another company, they did not cause an unsettling feeling in my stomach when they quoted the price for the body work. Neither did they try to ‘up-​sell’ me on repairs/​replacements. I’ll definitely recommend the German Service Center to anyone within earshot.

i really love this place, the staff are really professional and friendly and i love the work they are on time and good at what they do im very happy with my car.
thank you so much :)