Collages Net

I have a horrible experience with
.
At first I got interested in a collage software they have, so I used it to create a Coffee Table Book. Once I received the printed book it became a huge disappointment!
The printing quality is just awful! there are no other words to describe it! All images are dark, colors are off and resolution is extremely low! I uploaded high rez and very sharp pictures, you can look at them on 50 inch screen and they’re still very sharp, and in 10×10 album with 3 – 4 images on a page they look VERY low rez.
Here is an example of color issue — here is an example of picture I have on Flickr
— it’s 72 dpi but still pretty sharp and the eyes are blue. On the print I got image is all pixilated and the eyes are brown.
When I complained to the customer service I got this email from Nicole Doran, Product Consultant:
«I wanted to further explain the product for your knowledge as well. Our Coffee Table Books are a press printed book and will print darker naturally since the paper is more saturated.»
But this is what they have for the Coffee Table Book description on a website:
«Collages.net’s Coffee Table Book collection features high quality materials, outstanding color, and fast turnaround time. These books can be ordered as individual books or as a companion book to a
Album.»
sounds like a fraud to me.
Can’t get replacement, no money back…