US Post Office

I live in the community and two months ago our neighborhood mailbox was destroyed. Our inept HOA LITERALLY TOOK OVER TWO MONTHS TO GET THE MAILBOX REPLACED– in the meantime we contacted the local post office to see how we go about getting our mail. We were directed to speak with the «carriers» line. The woman who initially took my call was very rude on the phone. She explained that we could call no more than twice a week and they would take our mail to the post office to be picked up. I asked why I couldn’t just have it forwarded and picked up daily until the mailbox was replaced– I was told that wasn’t an option. So for the last two months we’ve been calling twice a week and picking up our mail– mixed with some random neighbors mail at the post office. Luckily I had some other neighbors picking up my mail mixed in with theirs and they wee all kind enough to return it to us.
In the past week the inept HOA finally got the mailbox replaced. Imagine how nice it is to just be able to pick up my own mail in my own mailbox– oh yeah– not that easy!!! Many of my neighbors had their keys delivered to their homes– being that I had «picked up» my mail I wasn’t so lucky. I was once again directed to the «carriers» line. The first person I spoke to told me it had been put with my last batch of mail– I explained it had not. I called another number in hopes of getting resolution. I was directed back to the carrier line and given the names of two supervisors. I called back thinking maybe the supervisors would be of assistance. The first one I spoke to stated she would have to speak to the second one– she kindly took my number and assured me she would call me back. SHE NEVER DID! I called back– I got ahold of the second supervisor– lucky me I’ll finally get resolution– nope! I was told that the supervisor had personally put our key with our last batch of mail and we had probably thrown it away because it was in a blank envelope.
Being that my personal mail has shown up at three different neighbors homes and I’ve had to deliver mail to other neighbors homes I explained that we check each individual piece of mail and we hadn’t gotten a key. The supervisor then told me that I’d better hope my inept HOA had kept a copy and to contact them. So here I am sitting around two months after the fact still having my mail held hostage with no help at all. I honestly think Newmans portrayal as a postman on Seinfield was way more efficient than our local post office. Don’t even try to contact the postmaster general on the customer service website– it is an absolute joke when they say email us with your problem. It is a series of drop down minus that have no relevance to the issue. Our tax dollars would be much better spent closing down the post office and sticking with fed ex ground– I mean really– what a nightmare organization.

I haven’t had problems with staff but this post office is way too small for the community. As part of all the millions land developers seem to profess to make, why aren’t the fees, taxes, permits, etc covering the costs for improvement or expansion for these services. I can’t even get a parking spot most of the time. I don’t understand why people hate government but then won’t help ensure they have monies to keep up basic services.