Biddle Heating and Cooling

My experience with this family-​owned business was great. When our furnace went out, I called them one evening. Mr. Biddle went all the way up to the factory outlet himself and came back to install it for us the very next day.
For me, Mr. Biddle exemplifies the perfect balance between cost and quality: he will tell you if you don’t really need something done, but he will also require that any work done be done with factory products under warranty.
Here are the highlights:
* His first response to me was to give me some suggestions on things I could try in order to avoid having any work done.
* He provided the estimated cost (actually the exact cost) over the phone after knowing exactly which model he was dealing with.
* He got the part and came back as quickly as possible, getting the job done in about half a day.
* Although I had a relatively expensive problem, I felt I got the best deal for the quality of work done.
He definitely cares more about the quality of his work than just turning a buck as quickly as possible.

I called 7 different companies in the D.C. area and received quotes about having my air ducts cleaned. I have had allergy problems so my doctor suggested it may have something to do with my HVAC system. After explaining the situation, the guy told me since my building was built only 5 years ago that there was no way I needed my air ducts cleaned. This just saved me $ 350!
Eventhough I never used this company for their services, I highly value their honesty!
I highly recommend this company because we need more companies like this in business!