Silver Cab

YOU BETTER OFF REQUESTING UBER. Silver cab inconvenience me. Dispatcher told me the cab driver was 3miles away, sat outside for 10mins then i received a call from the cab driver who told me that he’s 5mins away but then call me me 30 mins later for me to come outside. Keep in mind this is at night.

Decided to write a review today because I was left stranded… AGAIN! First time, someone else down the street took my cab I called for. Called company which say they are Taxi Taxi and they said they will suspend the driver for the day and send me another one. Mine you, it takes forever for cab to show up anyway. The longest I’ve waited was almost a hour when the automated message says one will be there shortly. Speaking to operator, they are most likely mean making me feel like I’m inconveniencing them! FYI, I ended up taking the bus.
Second time is this morning I call for a cab and use their automated system to select my address and I get same message, one will be there shortly. 30 minutes later I decided to call back and operator says one hasn’t been sent out yet because they have yet to find someone. She says service is picking up now and to call back in 10 minutes. Um, it would have been nice to know rather than wait 30 minutes and I have to call THEM to find out that one WILL NOT be here shortly. This company won’t fool me 3 times. Do yourself a favor and look for a taxi elsewhere and save yourself the lack of communication, bad customer experiences, and unreliable taxi service.
I never take the time to EVER write a review. I guess I had time to since one hour later and no taxi ever came. Call a taxi from this company and plan to have no reasonable expectation on when you’ll arrive at your destination. Be warned.
Do I really have to give them 1 star?

I called the company the night before for a 5 am pick up. At 5 am I called them to ask them where the taxi was. They said «2 miles away» but 11 min later someone finally came. The most aggravating part is that the driver said I wasn’t in the system which is why I didn’t have a pick up at 5. If I didn’t call for a status check, it seems like my cab would have never come. Wish über serviced PG county.

Wish I could give a Zero star review! These people were supposed to pick me up to take me to the airport. They never showed up! I called them multiple times only to realize the operator was full of #%* and was basically lying when she kept saying someone was on their way. I had to finally run with my luggage several blocks and out of pure luck caught my flight. They also go by «taxi taxi». Thanks for nothing.

If you need to call a cab in Maryland, …don’t. Just move to the city. This is exactly what happens when there are no other options for the same service or product.
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Additionally, I would give zero stars if I could, but Unilocal wont let me.

My first experiences with this company were fine. However, things deteriorated quickly. I called for a cab on multiple occasions to pick me up from the Marc station. It’s likely that I got into the wrong cab and was not at my destination when the driver arrived. I can understand their frustration, but there’s a line.
On my way home I received a call from a blocked number. I do not answer calls from numbers I do not recognize. However, the caller left a voicemail. This voicemail included cursing and threats. The caller stated that «the next time you call for a cab, you better wait for your cab» (I left out the cursing). I plan to contact the company directly to file a complaint and see if I can find out who they sent to pick me up. Please think twice before using this company’s services. Poor service is one thing, but harassment is another.

When you call the phone number listed, the answering message is «Taxi, Taxi» which is a bit surprising as you may expect to hear «Silver Cab Co.» I called the night before to make a reservation for a 5 am pick-​up.
The next morning I called at 4:30 am to reconfirm my reservation and I’m glad I did as the dispatcher showed no record of it. A driver did show up at 5 am and I was able to make it to the Metro station to catch the train to the airport. I was surprised to have a $ 4 surcharge, but didn’t question it as I was pressed for time.