Your Body By Design

They have you waiting 45 minutes to an hour even when you’re on time for your appointment. Feel free to use their services if you have nothing else to do with your time.

I bought a Groupon for Your Body by Design in hopes of getting a massage on my birthday. I looked on their website to get a feel for their establishment and it seemed nice enough so I booked an appointment. I didn’t request a female massage therapist (my mistake) because based on what appeared to be a staff photo on their website, all of their massage therapist were female. I was wrong. No big deal, I rescheduled the appointment for another time. Well at least I tried to.
The manager, Camille, was supposed to reschedule me and she promised she would call me the following day to get something on the books. She felt bad that I was unable to get a massage for my birthday. Well she didn’t call me, and after 3 days I had to call them (strike 1).
When I finally scheduled and attended my appointment, the 2 women at the front desk were extremely rude. They sat and gossipped about customers, including me. They talked about how at my last visit I didn’t have a female massage therapist (strike 2).
I waited in the lobby for my massage therapist to arrive. Well she NEVER did (strike 3). One of the employees there was very apologetic and explained I would get 3 free massages because of the negative experience I had had thus far. They also divulged that the massage therapist who was a no show was terminated. Thats cool, i guess, but i didnt need that information, thats a private personnel matter… I called Groupon and requested a refund. I don’t know how their massages are because I never got one, but they lack professionalism. Camille was nice but that wasn’t enough for me to give my money or time to their establishment.

I’ve been coming here for several months for laser hair removal (full legs) after buying a Groupon deal. Dr. Mussenden is great — she is a warm, caring doctor and makes the experience of being blasted with a laser as easy as possible. She definitely knows a lot about the laser hair removal process — the growth patterns/​timing, what level to set the laser to, etc. — and I like how she explains what she is doing to me in a way that conveys respect for me as an intelligent patient. Her staff is pretty good too — always friendly and nice about rescheduling. My only complaints are that it can be hard to get an appointment (but this is much more so for large areas like full legs) and that I have been kept waiting a couple times. But overall I love this practice and will probably return for other procedures.
From my understanding, laser hair removal works differently on different people, and so it may or may not make a big difference for you over the course of 6 treatments. I am noticing significant less growth (sparser, thinner, and slower to grow back) on my lower legs, but not so much on my thighs. Also, it will hurt! Get the numbing cream!

Did laser hair removal with them. More than half the time, the secretaries at the front ignore you. They let you stand there in front of them for several minutes without acknowledging you. They’re too busy gossiping on the phone or staring at their computer screens. So rude. The «doctor» forgot about me during my last two appointments. For both appointments, I was left waiting for her in the waiting rooms for 1 hr. to 1 and ½ hrs. BOTH TIMES! My first four appointments, I only waited 20 minutes max!

This is exactly why I love purchasing Groupons. I can try out a location for a reasonable price and either come back again or decide against it. I came here because I saw Liposculpture by Design advertised on Groupon and I was a bit curious about their services. Glad I went because I met some truly lovely people.
I did a little research before purchasing the Groupon and found out that this office offers massages, facials, laser hair removal, alternative treatment to injuries, weight loss, botox and a host of other services. The Groupon I purchased was for a resurface facial, aromatherapy massage and a paraffin wax dipping for the hands. It was a reasonable price and allowed me to try a few of their services at one time.
The office has two entrances, one on the upstairs and the other on the back of the bulding on the first level. Once I figured out it was best that I enter on the 1^st level on the back portion of the building, I entered and I was a bit confused. It looked like a normal medical office. I was greeted by the very vibrant and helpful receptionist by the name of Camille. She was such a pleasure to meet and instantly made me feel right at home. After filling out a brief medical history, I was escorted upstairs for my services. I said the 1^st level looked like a medical office, well, the 2^nd level looked like a spa. Very interesting layout.
The massage I received was ok, but with the amount of noise I could hear in the room next to us and in the hallway, it was far from being relaxing. After my massage I sat in the waiting room for my facial. While waiting, the owner of the office, Dr. Mussenden, came over and introduced herself to me. She’s a very pleasant person and I was impressed that she took the time to introduce herself and to get to know me. She even explained the background of the office and the services that she provides. Very interesting person.
I then went in to have my facial. I was a bit less impressed with my facial. The estetician didn’t use a magnifying glass/​light to view my pores and while running an errand after I left, I noticed she didn’t get all of the facial mask off of my face. I literally had to go into a public restroom and use some water and a paper towel to get the remnants of the mask off.
I didn’t get to get the paraffin wax dip because I was told that it was too messy. Instead, myself and the emplyoyee stood in the bathroom where she gave me a scoop full of scrub so I could exfoliate my hands and lower arms. Pretty awkward standing in the bathroom doing this, but my skin did feel soft after.
I’m a bit up in the air about if I will return or not. I liked the staff, but I wasn’t 100% impressed by the services I received. It’s in a perfect location and the décor was nice, but I’m not sure if the services I received would be worth me paying full price. Either way, I met some interesting people and I did get a break from my hectic/​fast paced schedule for a couple of hours.

I love the doctor and her bedside manner. I am getting the laser hair removal. However, I’ve been here 6 times and she has been at least 20 minutes late each time. I work full time so have to squeeze the appointment in and I’m always sitting wasting my time. If it wasn’t for that, I’d give her 5 stars.

I had baught a groupon for laser hair removal. When I first walked in they asked me to come join them in the back. I thought that was weird and that maybe they had me mistaken. We all stood in a circle as one of the doctors read a prayer for the day. He explained how they begin everyday with a prayer. I’m not very religious, but what if I had been an atheist?! Beside the weirdness and being caught off by this I thought it was nice and has much to say about the practice. I enjoyed my first laser hair removal experience. They first numbed the area so that it wouldn’t hurt as bad. The doctor was the sweetest most friendly doctor ever! I enjoyed her very much. I completed one session and am on my way right now to my second session. I am pleased with the hair removal so far. I would recommend this practice for laser hair removal.

Bought a living social for a massage package. Renee is excellent. She even gave me advice for in-​home self massage for in-​between sessions. She pinpoints those glutes to stretch out the back and thighs which is often missed by other therapists.