Morgan Roofing And Siding, Inc

Morgan Roofing provided a quick and accurate written proposal. In fact they were the only roofing company that seemed willing to work with my realtor during the home buying process. Cambrie Morgan explained the various options clearly and without pressure. The price seemed fair, given the scope of the work.
The work was completed in one day, no small feat for a house and detached garage including chimney demolition. At the end of the day Cambrie inspected the work with me. I had no serious issues, as my yard and driveway were thoroughly cleaned of debris by her crew.
Now, 8 months later, I am happy to report no problems whatsoever. Both my house and garage roofs have withstood numerous thunderstorms with no damage. I highly recommend Morgan Roofing.

I requested Morgan Roofing & Siding to do some repair work at my house.
On the day I went to drop off the signed contract their office was closed & locked during business hours. The office administrator knew I was coming by.
The work was to be performed (⁹⁄₁₉) and I waited all day for them to show up. No one ever called to explain they were delayed or weren’t coming at all until I emailed Cambrie in the evening. No courtesy call.
After speaking to Cambrie on Monday (⁹⁄₂₁) she made it clear that my repair work was not a priority to her and her company. I still needed the work performed so I asked her to keep in touch with me during the week as to when they are going to perform the work.
On Tuesday (⁹⁄₂₂) & Thursday (⁹⁄₂₄) I received promises by their office that I would receive a phone call back from Cambrie. That never happened.
Friday (⁹⁄₂₅) I receive a letter indicating, «due to unforeseen circumstances» they are not going to do my job.
This company has wasted about 6 weeks of my time. An inconvenience to say the least. If you want poor customer service and no return phone calls this is the company for you.

I initially gave them 5 stars, while my boyfriend shook his head in disgust. He pointed out issues, I made excuses.
They put cement board up on the second floor of a cape cod. On the day the work was done, I stopped by and saw a «bulge» in the seams. The worker said he would use lots of nails.
I spoke with Cambrie and she said «you won’t even see the nails, we fill them»… she said «it is a very old house and the studs aren’t straight» (but my engineer said it is wood used in 1930 with little grain that you can’t buy today– incredibly strong, and the wood siding that was replaced was not bulged.) She said… «if you have any problems with our work, you can contact James Hardie (material manufacturer) and they’ll come out and do a free inspection».
At the end of the day, I got a message from Cambrie saying «its finished». I thought for the money that we would inspect it together.
Besides the Lowes bags left in the bushes and the grease spots on the driveway… the vertical indentations (cosmetic for character) don’t line up, and the nail holes weren’t filled. After several calls to ask what type of spackle or caulk to use to fill them, I was told Apex. The many contractors who’ve done work since then have told me that the correct answer is «sorry, we’ll be right over to fill them».
Last week I contacted James Hardie and asked why some nails would be sunk, some wouldn’t, some were filled, others weren’t. I told him that I was told by Morgan that they would come out for a free inspection. They don’t do inspections, and Morgan is not on their contractors list, and «I wish companies would stop saying that». (Hmmmm… must be a common thing in the industry under «make that sale 101»!)
So, I have come out of denial, Morgan roofing is horrible. I will have someone come out next year and pay another $ 3200+ to have it redone. I don’t want Morgan on my property, or phone, or email to lie to me again. Lesson learned.
UPDATE– beware of general estimates. beware of companies who call to use you as a referral because «all of our other customers must be on vacation». Beware of companies who leave a nessage «we’re done!», not «can we meet at the property and review the finished job». Yes Cambrie, go ahead and give your response for the viewing public– twist it and fabricate. NOW you want to fix it? Sorry… and let me repeat– there is no way you should of told me what to use to finish the job. Nail holes filled, but the decorative indents are still misaligned as you left them. Simple thing for a siding company. Very basic. Why would I want you near my house? To leave more half finished work, and gladly offer to tell me how to fix it myself like before? Save it, sweetheart!

I had a great experience with Morgan Roofing and Siding.
After Hurricane Sandy, my roof was pretty damaged. They were able to give me a new roof at a reasonable cost.
They scheduled me quickly, I didn’t have to wait. And they did it fast. I had a small house, but regardless… they were done in one day. The roof looked great and there were no additional problems.
Cambrie handled all the permits needed, took care of the dumpster, and handled all the other small details.
Also, she was very willing to talk to the insurance adjuster in order to explain the work that needed to be done and why the quote was what it was. In fact, she arrived at just the right time and managed to get us additional funds for our damaged fence… that was amazing.
Overall, I was very satisfied by the service. Cambrie was very clear in communications, easily contacted, very pleasant, and I feel went above and beyond the standard service.
I have already recommended them to my friends and family and I would suggest looking into their services for the Lansdale area.

Morgan fixed our flat roof at a reasonable price. No sales pitches, no haggling, no headaches. Cambrie is pleasant and easy to work with and doesn’t waste time. Being a woman-​owned business was icing on the cake. Will be using them to install storm doors next. You won’t go wrong with Cambrie!