While their tanning beds are clean and work well, in my opinion their customer service is horrific. I had some problems with the lights in my tanning bed turning on, so I asked for help at the desk. She simply told me that her computer said there was nothing wrong and never came back to see what was going on. After 5 min the lights finally came on, but turned off a min later. I asked for more time considering the lights didn’t come on for 5 min. She was very rude and said it was my fault for leaving the bed and wouldn’t give me any more time. Again, I’ve went there before and have had been satisfied with my tan, however the fact that the staff was rude and unhelpful when something doesn’t go smoothly turns me off from ever going there again. I will be taking my money elsewhere.