Jane Nguyen, MD – Dermatology Center of Loudoun

Would not recommend and will no be going back. 2 appts with Dr Nguyen, first I waited 40 minutes, the second for over an hour.
Appointment was rushed and she was somewhat dismissive. I was not able to ask all my questions.

Dr. Jane was very thorough and knowledgeable. She was kind and was careful to explain her comments. She also patiently answered all my questions.
Dr. Jane also saw my father. He had never been to a dermatologist and is somewhat overwhelmed by all of his various doctors’ appointments. Despite this, Dr. Jane kept smiling and was comforting.
I have no idea why there are so many negative reviews. The staff was super friendly. The only thing I noticed was the wait time. But, if all of the doctors take the same time with each patient it is very understandable.

I recently started going to Dr. Nguyen. She examined my skin for the recommended yearly check-​up, and I have to say, she is thorough in her exam. Moreover, she gives you exact information and details about your condition and the best way you can monitor your own skin. I really don’t know why there are such harsh reviews of her here. She has been educated in one of the best universities in the USA, is very professional and experienced — and she shows all of this in her behavior. Perhaps if you are looking to become best friends with your doctor or spend hours chatting with her to pass time or fill some emotional void, she may not be the person for you. But if you have serious skin conditions that need to be checked, or even minor issues, you can trust this doctor with your health. My case was particularly complex and she was able to sort out everything very quickly. Having a dermatologist that knows skin cancer was important to me, and Dr. Nguyen is definitely one of the best.
You can get appointments fairly quickly with her (within a week, if urgent, that day), and she gets back with biopsy reports (if there is an issue, otherwise, they don’t call you back) within a week. Her staff, especially Sofia, are just as knowledgable and professional. The receptionists are not overly friendly, but that’s fine with me, I ‘m not really interested to hold long conversations at the front desk.
I highly recommend this office. I go there, I have sent my mom there now, and my kids will be going as well! You are in fast and out quickly.

I have been here multiple times after having visited other dermatologists in the area who failed to treat my problems. I came in for two issues: folliculitis on my armpits from a bad wax job, and warts on the bottom of one foot from pregnancy.
I told Dr. Nguyen about the previous wart treatments I had received and how, obviously, they had been ineffective. She treated me right away with «beetle juice», by the second treatment several were gone, by the third, only one remained, and the fourth treatment got rid of the last stubborn one. Dr Nguyen fixed a problem that had survived numerous treatments by other doctors over three years. I am impressed and beyond thrilled that I can get pedicures again!!!
We are still working on the folliculitis. It’s stubborn, but Dr. Nguyen has worked with me to try different combinations of creams which have helped. I ended up deciding to make an appt with her colleague Dr. Tran to try laser hair removal as it’s the only permanent solution to really stubborn folliculitis. Dr. Nguyen explained the process and pros and cons with me — she knows her stuff.
In all, I’ve been extremely impressed with my experience here. I’ve NEVER had a long wait, nor have I felt rushed, and I really appreciated Dr. Nguyen’s expertise and advice. She’s also quite friendly and has a funny sense of humor. I wouldn’t hesitate to recommend this place.
Not sure what’s up with all the bad reviews on Unilocal

I did not have a good experience here. When I arrived I greeted the receptionist, she looked at me and didn’t even respond with a hello. As I was in the waiting room, I had to listen to her complain about how she hates answering the phones. Once I was called back the lady who I corresponded with first was very nice and detailed with her questions. I didn’t catch her name but she had blonde hair and a Australian accent if I am not mistaken. Thanks to her I was hopeful that the rest of my visit would be pleasant and helpful. Once the Dr. Jane Nguyen arrived I quickly realized that was not going to happen. She was very pushy, rude, and judgmental. It seemed like she was rushing me and she had better things to do. I seriously think we spent 75 seconds together. I would not recommend this practice to anyone!

Pros: This office is professionally run and very attractive inside. Wait times are fairly low and the staff is polite. Cons: Dr. Jane Nguyen is just not a caring physician, in my experience. I saw her for cosmetic concerns (aging, acne) and she seemed rushed and annoyed most visits. She seemed uninterested in finding a solution to clear up my sensitive but broken out skin (which, in my mid-30’s is more than just vanity). I also received Botox which didn’t fully treat the area I wanted to relax and she offered no apology or explanation when I had to return and didn’t get it right the second time, either — I was left with strange diagonal creases on my forehead and I’m just going to wait for them to wear off rather than go back to her again. I went to a different derm who listened to my concerns and was much more helpful in coming up with a treatment régime. Maybe Dr. Nguyen doesn’t like dealing with cosmetic dermatology and is better in other areas.

Horrible experience. First impression of the office was hearing the receptionist saying how much she «hated answering the phones». Then I waited 25 mins past my scheduled appointment time before i was even called back, then waited another 20 mins before Dr Nguyen made her appearance. No apology or excuse was offered. Then she never bothered to listen to my problem, and was clearly not interested in helping me at all. I did not even have an exam. Perhaps she was trying to play catch up after being so obviously behind on her schedule. I would not recommend this practice if you have a medical condition, and I certainly won’t be returning.

I must agree with the two other reviewers about Dr. Nguyen, especially Blaire’s review, which nailed the doctor’s personality perfectly. Her bedside manner was zero and she was pompous and dismissive. I was there to get some spots checked and have an overall skin check. I laid down and she was checking over my skin — I mentioned the brown spots on my legs and before I could even get out my question she said condescendingly, «Nope, sun damage. Nothing you can do about that.» Put me in my place. She ended up doing a biopsy on my nose and called me a week later. I was with my three kids at the store and she says with no greeting, «Your biopsy came back as malignant.» (as my heart drops to my feet). She then says with a harsh laugh, «Good news is this isn’t the fatal kind…» and then proceeded to tell me where to go to get it removed. She is just devoid of personality and compassion. Ugh. Other than that the office is run well.
I should note my husband went in soon after to get some skin tags removed (after I warned him) and she was the same way with him. He didn’t care as much because he’s a guy and his condition was cosmetic… lol. She just zapped the holy h*ll out of him in many places and when he cringed she basically told him to suck it up. He walked out of there in a lot more pain than he thought he would, which lasted for days. He’s a pretty manly man, too. I need the same procedure but won’t go to her! Finding someone else…
I thought about giving her two stars because her biopsy on me was quick and painless, but nah.

I was recommended to this practice by a personal friend and I was NOT disappointed. I have personally seen Dr. Nguyen and Dr. Khan and I have also brought my 5 year old daughter to see Dr. Khan. BOTH are wonderful women with VAST knowledge and a great «bedside» manor. The practice is clean… modern… up to date with the latest procedures /​technology. Love it.

I have been searching for a new dermatologist for a while and this location has awards and commendations for their service. I paid almost $ 100 for less than 5 minutes of the doctors time and even less time with the nurse who initially saw me. I have had very bad acne flare ups and I’m very sensitive about them and the doctor took a glance at my face, asked if my skin was sensitive and wrote me a prescription for two creams and an antibiotic. They don’t seem to care who you are or what your history is as far treatment is. Being a new patient I expected more than 4 minutes with the doctor. I will not be going back.

Waste of time, did nothing, read review of premier dermatology, Dr Usman, ashburn and Purcellville. Fantastic, smart, great guy and doctor

Today was my first time ever going to this Dermatology Center, and I had a couple important issues to discuss.
I walked in and had to wait for a solid 30 minutes in the waiting room. The nurse was so kind she really questioned me and took a lot of notes. The doctor however, was a little stuck up and annoying. I would ask her specifics and her answer to everything would be «hmm, I don’t know.» She was very mocking of all my problems that were very serious and impactful on my life. But she didn’t care. She occasionally cackled as if she were the best doctor ever. She didn’t even TELL ME what I had or anything, she just prescribed me some medicine that she «thought» would solve my problems because she didn’t know what my issues were. To be honest I don’t even know how this woman is a certified doctor, I gained nothing from my visit to her office and I lost $ 55 dollars.
I immediately regret going to her. I have a follow up in a couple of weeks, I’ll be sure to give her a peace of my damn mind.
Overall, the clinic was clean and in a friendly environment, I just wish that Doctor Nguyen was A LOT nicer and sympathetic. I don’t think I’ll be able to tolerate her rudeness again.

Can I do zero stars? Worst experience ever. Dr. Nguyen has terrible bedside manor, extremely blunt and seemed uninterested in anything I had to say. Practically laughed at me when I didn’t understand a certain insurance policy. The receptionists were extremely rude and dressed wildly inappropriately for such a setting. They charged me a ridiculous amount that my insurance even said was wrong. Will NEVER go here again and encourage anyone else to do the same.

Getting an appointment is near impossible, especially if you have an «emergency» and just need a simple cortisone shot to reduce swelling from cystic acne. «Nope. Sorry. She won’t have an appoint until 4 weeks from now.» is the response I get from the receptionist. This was after Dr. Nguyen specifically told me to tell the receptionist I just needed a shot and it would only take 5 min of her time. The receptionist laughed and said, «That’s what all the patients say. Sorry She doesn’t have anything available today.»
When I have been «fortunate» enough to get an appointment with Dr. Nguyen she always treats me as if I’m bothering her because I’m not there for a cosmetic reason. She’s fairly blunt and has a horrible bedside manner. She asked me what skin care products I was currently using and I told her I was a blogger that tested skincare. Dr. Nguyen literally guffawed at me and rolled her eyes! Gee. Thanks Dr. Nguyen. Thanks for making me feel like a jerk. So insulting. She’s always in a hurry to leave the room and usually acts disinterested in anything I have to say. The only time she seemed remotely interested in speaking with me is when I once inquired about the cosmetic procedures they offer. I really get the impression that she doesn’t like her patients too much. But who knows. Maybe that’s just her «way».
The office personnel were OK… at least the nurses, but the receptionist and billing people seem less than competent and fairly unprofessional. But it seems every time I go I have to fill out even more paperwork.
I don’t ever plan to see her again. What a miserable experience.

Poor follow up for my son’s treatment. Repeated call’s to get a prescription issued to my pharmacy. Frustrating. In house care is fine but follow up not so much.

I was AMAZED with the service I received from this office!!!
Any time you’re a new patient at a practice– like me, I’m sure you expect to wait around for a while before being ushered through the entire «intake» process. Not here.
The office fit me in only three days after calling to schedule. They have their required paperwork available on their website, allowing you to fill in
the required documents ahead of time– which speeds up the process.
My appt– to have a troublesome growth removed– lasted, in entirety, about 10 minutes. Dr. Nguyen was extremely reassuring and entered the room literally right as her assistant was walking out after the initial consult.
No wait
Beautifully updated office
Kind Staff
Extremely efficient.
I’m sorry the previous review isn’t as glowing. It could be because she was worried about her results– which they only call you with if there’s something to worry about.

I didn’t have the greatest experience. Overall, the office is really modern and aesthetically pleasing, the front office is really nice, and the nurse who took me back was great. But, when the doctor came in, before she even introduced herself, she took one look at my sleeping daughter in her stroller and said, «She’s quiet, I hope!» Her little laugh at the end was intended to soften the harshness of her statement, but it didn’t. (My daughter slept through the entire appointment, by the way, as I knew she would.)
I was having a suspicious mole removed to be biopsied. The doctor told me they would give me a call «in about a week» to let me know the results. Last Friday would have been one week so I called today and they had the results, but no one had bothered to call. I’m happy to report that everything is OK, but I spent this past weekend worried over nothing. It would have been really nice if they called to let me know when they got the results.