Precision Door Service

I called three local garage door repair companies to request a quote for a broken extension spring and Precision’s quote was considerably higher than the other two (for two springs to be replaced). From what I gathered when researching the repair, and the quotes from the other two companies, I have come to the conclusion that they are simply very overpriced. We are very happy with the work that was completed by another company for less than HALF the figure we were given over the phone by Precision.

They made sure that everything was working and wouldn’t stop until we were 100% satisfied. I would use no one else if my garage needs servicing again.

Considering it was a Sunday when I called, and he was here within 2 hours, this company rocks! Fred B did a great job fixing my door. Fast and courteous! I would recommend this company to everyone I know!

I called for service around 10 AM and was told they could do same-​day service. I was given a two-​hour window (between 3 – 5 PM). I was told they would phone me upon arrival at my house. It was okay that I wasn’t there, because the door was stuck open. True to word, technician Brad phoned me from my driveway and told me what he believed was wrong with the door (we agreed). He was there at 2:20! He gave me an estimate over the phone, which I verbally approved. When I got home at 4:15, the door was repaired and he had a new remote control for me. He showed me what he did to repair it. I paid with my Visa the exact amount he quoted me, and he drove away.
I was very happy with the service from start to finish. The phone was answered by a real person who exhibited kindness and professionalism. She told me the technician’s name, and I could see his photo on the website. They do background checks and drug testing of their employees. The technician was early, in uniform, and very professional. I am very pleased.