Great location, but the staff is less than knowledgeable about tech or even shipping. I was browsing tablets when I overheard a sales guy telling a customer partial truths and bs’ing his way around with bad advise. I returned today to ship a small part and the clerk was less than helpful. I didn’t think putting a small, non-fragile part in a ups envelope could be so daunting, but this and the entire process seemed over his head. After using the largest envelope he could find, he still asked me questions and if it was liquid. I understand procedure, but dang, no need for complete ignorance. His total lack of personality sure didn’t help either. Where did the ship shop go? At least humans worked there.