I just wanted to take a moment to add an additional comment to my posting of April 14, 2012. Since the time of this posting, Sleepy’s has tried to contact through email and phone calls. We finally connected and their Customer Service Department was very polite and apologetic for the suffering I had experienced. They took all my information into account, including pictures I had taken of the mattress. Within four days I was issued a check for more than half of the price of the mattress. Thank you Sleepy’s, for restoring my faith in Corporate America. I think you should be acknowledged for your positive actions as well.