Cakeland

Although, there pan Dulce (sweet bread) selection has an amazing assortment, I was very unsatisfied with the wedding cakes. I recently purchased a wedding cake for a friend who felt the need for that piece of paper. Unfortunately, time wasn’t our best friend that day. Everything was off schedule turning his wedding into an episode of bridezilla and Cakeland wasn’t any better. We arrived a few minutes early hoping there professionalism would prevail since everything else was going wrong. Little to my surprise, when we arrived I was notified that the cake wasn’t done. I was told that they were just finishing it up. After waiting for fifteen minutes after the scheduled pick up time, they told me it would be about twenty minutes more. Considering that time was of the essences we figured we would pay for it so we could send someone else since they failed to have it ready. Unfortunately, we were told that payment needed to be made at the time of pick up. What made things worse is that after all the extra time they had, the cake was not made the way it was specifically ordered. This was very disturbing due to the fee for all that extra detail was substantial and to not have it done right was very disappointing. Also the wedding cake was a three tier cake that was terribly centered. Granted this could’ve been been partially the pick up guys fault since by the time it was picked up it was hotter than grandmas kitchen which could’ve caused the tiers to move. Honesty, I ain’t sure way we in trusted Cakeland with the cake since this wasn’t the first time they had failed us. Although, I must give Cakeland some credit for making a very delicious, moist, and flavorful cake. I just wished they could’ve put that same effort into the presentation as well as there punctuality.