STBA, Sister’s Together Brunch Association & LLTDecor

Beware! I used this company to supply the flowers for my wedding. Not only were they late; arrived at 12:45 for a 1 pm wedding even though they committed to arriving at 11:30 but the arrangements were not what was requested. I did send a complaint after the event. I received a response blaming the rain (GOD’s fault), the number of people in the lobby that had to be navigated around, the fact that she had to change her shoes AND her complaint that my guest/​friend was rude to her. I asked my friend to present the various flowers to my husband to be, my mother, my aunt and my nephew. When I got the pictures I see that my vendor is in the pictures! That was never discussed and totally unwanted. After the ceremony, after marrying my wonderful husband, I did greet them and told them everything was ok. Hello… I just married the man of my dreams. I was not going to let anything ruin my day… this is not the housewives of DC! Her final comment was that she would refund $ 50 within 14 business days and offered a 20% refund for future business. Really? When I contacted the business to inquire about my refund, I was told that since I complained to the Better Business Bureau, I would not receive anything until the completion of the BBB review.
Again BEWARE! Once in a lifetime events cannot be repeated. Be sure that the vendors selected can handle the job.