Applebee’s

I wrote a very bad review for The Applebees on Eastern in Henderson last year and I haven’t been back since. My daughter wanted to go to Applebee’s tonight so we went to the one on Warm Springs and Pollock. I ordered the Cedar Salmon and my three year old had the Mac and Cheese off of the kids menu.
When our drinks came, the diet Pepsi was completely flat and gross. I asked the server to take it off the bill and I just drank my water. He took it off and had no followup with me about what he did to correct the problem. I guess the next gut was getting a flat soda too.
The reason I ordered the Cedar Salmon was that the picture looked so appealing. When the
dish arrived it was ¼ of the size of the picture in the menu (Pictures Attached). I asked the waiter where the rest of my dinner was and he said, «That’s the way it comes». My daughters Mac and cheese was obviously the box version of Craft Mac and Cheese, because they didn’t mix the cheese powder thoroughly and you could see the dry powder on the pasta (Gross).
I am completely done with Applebee’s. Every time I go to any location it ends badly.

Hey, it’s Applebee’s, same as the others. Service was acceptable and the Asian Chicken Salad exactly what I wanted. I will return when I get a hankering for it again, please do not remove from your menu!

I don’t go to Applebee’s in general very often, but I do remember the food being decent.
Not the case at this location (Warm Springs/​215). We ordered mozzarella sticks as an appetizer, they were barely cooked. Cheese not even slightly melted on the inside. I got a steak, ordered medium and got just below well done. It was seasoned nice though but why even ask how I want it cooked if you’re not going to get it even close. My friend got the chicken finger mac n cheese and she said it was pretty substandard. We both agreed that this is basically Denny’s quality food but at twice the price.

Worst place to go! Placed a $ 60 order, curbside to go. Expected longer time because large order (3 entrees, 2 appetizers). Got there in about 20 minutes. Sat 10 min, some one stuck head out said be right there. Another 10 minutes, manager came out, asked my name, told him, he took my credit card. Order was placed online and paid for? No idea why he wanted card??, I complied. Sat another 7 minutes he came out and confirmed name, order, color of my car. About 13 minutes later he came out apologized again for the delay. FINALLY got my order after about 55 minutes. Got home and EVERYTHING WAS NASTY. Salad had brown lettuce, Riblets were so burned under sauce I was eating chunky charcoal. Paid $ 6.99 for 4 pieces of pretzel not over ½ inch long covered in cinnamon but NO caramel. Got no honey dijon sauce with the Beer cheese pretzels. The steak was so tough could not be eaten, and the chicken was like rubber. WE THREW EVERYTHING OUT AND HAD SANDWICHES. THIS WAS ONE OF WORST MEALS WE’VE EVER PAID FOR. FOR SURE IN TOP THREE WHAT A WASTE OF MONEY. AND TO THINK WE TIPPED THESE INCOMPETENTS!!! NEVER AGAIN!!! I RECOMMEND YOU AVOID LIKE PLAGUE!!!

I’m so torn!!! Does excellent customer service out weigh not liking some of the food?
So I used to love Applebee’s in the 90’s and early 2000’s. Good food and drinks. I think back then it was all about Applebee’s Chillies and Fridays. Wow what a down grade. The menu is limited to mostly processed and pre-​made foods.
I walked in on my lunch hour saw a blonde girl she greeted me and said the host will be right with you. Hostess came another blonde but she had glasses. Walker towards the bar area asked if I wanted to sit at the bar I said no. I was sat on the bright side of Applebee’s. It was so bright from the sun that I was blinded if I sat normal and the shades were pulled down. It also made my booth hot. I took a picture everyone who was seated here was complaining about it.
My server Christopher came up right away. Btw the hostess said Michael would be my server. I hope there is a Michael working there or that’s just plain rude not learning the servers names. Anyway he is sooo attentive and so nice. I would say he was a great server. I ordered an iced tea with lemon. When he returned he told me that on Mondays the cheese burgers are half off. So I looked at them again. I really wanted a regular burger. Didn’t see one so I ordered the bacon burger and added pickles. I chose regular fries and I ordered the pot stickers which came with peanut sauce and an oil with chili flakes that they called pot sticker sauce. Christopher asked if I wanted the pot stickers first. I told him I was on my lunch and just to bring out what is ready first.
He came back with my check and said no rush but I know how it is when you are on your lunch and also I can get you an iced tea to go. BEST SERVER EVER!!! Finally someone who gets it! I only have an hour and I hate waiting for my check. Generally I ask for my check when ordering. This time I forgot and usually they don’t do it anyways, so I have to wait 15 minutes for my check and pay. Not this time!!! I whipped out my card and paid before I even got my food.
First the pot stickers came out. They are obviously processed and come frozen in a bag. They are tiny but there are a bunch of them. The peanut sauce is good. Just get a double dose of that. Right after was burger I ordered medium well. I think if I ordered it well it would have come out medium well. It was a bit pinker than I like. I don’t send food back unless necessary. So I ate most of it the fries were over seasoned. I should have went with the sweet potato fries like he suggested. I finished my meal it was paid for Christopher asked if I wanted a tea to go and I said yes and a to go menu if they have one. He said they are by the hostess stand. He came back with my tea and made the hostess bring me a menu (they weren’t stocked) she practically ran with a menu.
I’m going to see if there is something really good here and fresh just because the service was awesome.

It took us a bit to be seated but we expected that for a Monday night football night. We needed to get in and out quickly and the on table order and pay system really sped up that process. The food was great, I had the Blazin Texas burger… amazing! And the nachos were on point also. Definitely try those two!

This place needs some help! Service sucks, appetizers come out 45 minutes after ordering with 1 meal! They were ice cold! Server got upset when we asked the meal come out with the other 7 meals. Had to beg to have dirty glasses removed from the table.
Manager was no help.

I came here years ago, and I must admit, it wasn’t good. They must have new management because I came here recently and I’ve been back regularly every since. I’ve always loved Applebee’s menu. They always have great menu specials that’s easy on the wallet. So far this year, I’ve had great service, the manager always comes by and my food is tasty, fresh, looks exactly like the picture and comes out quick. That’s all you can ask for… aside from being clean of course. Anytime I don’t feel like cooking dinner, I’m always happy to be a regular at my neighborhood Applebee’s.

I’m not sure why this place is rated so low, I’ve been here twice and the service is excellent. Sure the food is not the greatest but I didn’t expect the greatest, after all it is Applebee’s not some high end restaurant. The prices are fair and you can see they operate as a team which speaks volumes. I sat at the bar both times and the bartender Jordan really made me feel welcomed.

We had the two for twenty. I had the low calorie option and it was very good. This place is really close to the the airport and a double tree not really local people dinning mostly transient people. There are more options up eastern.

My dinner today is «Crosscut Ribs With Honey BBQ «So good Delicious Clean.
Friendly Service .They take care customers good.

The waiter (Joe) & bartender worked very slow. we waited for our first round of drinks very long… the food was pretty tasty.

It’s Applebees… not fine dining. Service with a smile, pretty consistent taste-​wise, and off the beaten path of the strip. When we go to the mainland, Applebees is one of the places we like to hit up.

Friendly service, door hostess, and waitress who made great suggestions. New entrée Cedar Grilled Lemon Chicken (photo) just the right portion size and room for a sweet dessert also new– Brownie Bite!

I order Applebee’s almost every week or every other week due to its convenience and just the food itself.
I live literally walking distance away from this location and let’s just say that’s the only reason it is getting 2 stars.
They constantly mess up my pick up order. Whether it be forgetting sides, making my food incorrectly, giving me the ingredients for my French onion soup I ordered in separate containers (so I can make it myself ?) there is always something.
I literally drive to the location on fort Apache and 215 (a good 15 – 20 min drive) just to avoid dealing with this location.
Not good for being so close to the airport, you think they would be on their game for tourists.

I’m writing my review while seating waiting for our food. Damn there are less than 50 people right now walked in around 8 – 8:10 got seated right away. Our server took our order quick but it’s been almost 30 – 35 mins and we still don’t have our food. They won’t even at least tell you that «ohh your food will be there» or something. Very bad customer service. I’ve been to diff Applebee’s this is the worst. I would understand and willing to wait if there’s so many people but fuck man ridiculously upsetting. And to top of that they give the wrong order!!! Never coming back again! Fuck this place. The only good thing that happen… NOTHING!!!

Bad service. We walked & got seated. Our waitress never came to give us water & never took out order. After waiting over 15 minutes we walked out & left.
Found another Applebee’s on Eastern Ave. Great Service.

Came in tonight for the late happy hour. Female, blonde bartender threw a fit because we wanted to sit at the bar. We left and will never return! !!

This was bad experience from the start. We had a party of 3 (my wife, my father and myself). There were at least 4 open booths in plain view from the waiting area. It wasn’t terribly busy. The hostess wouldn’t sit me and my wife until the third person in my party arrived. She said she was sorry but they are busy. I insisted on being sat and she looked as though I peed in her morning coffee.
Once sat, we met our waitress. Which was one of the three times we talked to her all night. She took our drink order, didn’t see her until she took our dinner order, then another time to get a refill on our drinks (which we had to ask for from one of the managers since we hardly saw our waitress.
I think part of the trouble is this new system from Applebee’s with the touch screens at each table. From this screen, you can order your dinner, ask for refills, pay your bill and a few other functions. I really wish when we sat down or first met the server they gave a quick rundown on all I could do. It’s great you can do all these things, but I had to «request» a refill via the touch screen. Our waitress passed our table several times and never once actually talked to us to see if we would like a refill.
The food was ok. It wasn’t exceptional, but it wasn’t terrible. The best part of the entire experience was being able to pay the bill at the table. The worst of it is that I’ve been to this same Applebee’s a few years back, and the service was terrible then as well. Bad service is weighing this location down.

Sorry. But we will not be coming here anymore. And this is why…
1) There was a party of loud drunk older women screaming every 2 seconds!!! Please it is only Applebee’s. Not a club.
2) Happy hour has different drink specials. Not impressed. We would have drank more but drinks tasted weak and watered down Changed cup size on hubby’s beer and is even more expensive.
3) They must have a new cook. Food is not like it used to be. We all ordered stuff with fries and there were like 5 pieces of fries on each plate. Really! Fries are cheap!!! Salad was over dressed and too much croutons. My son had a piece of lettuce core in his salad. Come on. Quality control!!! Why would you serve me trash?
We do really appreciate the girls who served us were really nice especially since we had to deal with the drunks interrupting our meal. Jason was awesome and gave us a discount for having to deal with that crap the whole meal. Good looking out for your other paying customers!!! That’s the only reason they got the 2 stars.
Some advice? Fix your food ASAP! We used to come on a weekly basis but this may have been the last time. :-(